Business Hours
Business Overview
Apple Mayfair is a computer repair shop in Wauwatosa that has mixed customer feedback. Some customers report positive experiences with helpful staff and efficient service, while others complain about long wait times and poor customer service. Pricing and repair options seem to be a point of contention for some customers.
Services Offered
Most Recent Reviews
Service here sucks. Wanted to charge me $270 plus to fix my iPhone 11. I love being a loyal Apple customer, but hate how proprietary they are with parts and their inflexibility with their pricing, considering I was going to spend almost $300 to fix a 4 year old phone, when I can buy a new one for that price. Do better.
- Matt Vander May
Reservations don’t mean anything, had to wait 25 minutes to get help. Was told to come back at a certain time to get my fixed phone back and then they were 45 minutes late again with no text, email, or phone call for a heads up. Then the checkout guy mentioned how “quick” it was. First and hopefully last time in an Apple store. The place is a mess.
- Daniel Pappenfus
Fantastic customer service. Lots of folks to help, minimal wait time even being right around the lunch hour. Didn’t catch the name of the folks I worked with but they were very helpful from the get go. Overheard other customers talking about the great customer service too.
- Marcus Mueller
Horrible customer service. Came in for a watch repair. I wish I knew the guys name. Told him the crown of my watch wasn’t working. He clocked the crown three times and was like “yep not working and nothing I can do here. It’s not like I’m trying to sell you something but your best option is buy a new watch.” I replied and asked why I would buy a brand new watch if it’s just going to break in two years like this one did. He said “they aren’t supposed to break, some people’s last 6 years.” The other kicker? The warranty only lasts 2 years. Truly horrible customer service. Left with no option except for this jerk to make a commission so I walked out.
- Kathleen McGann
Checked in with a guy standing by the door. He told us to wait at a certain table. Plenty of employees walking around and I would try to get their attention and nothing. I finally just approached one as he was standing there doing nothing , asked him to buy a phone. I got nothing but a rude sarcastic response. The actual guy that sold us the phone would stop to help someone in the middle of helping us. All I wanted to do was go in buy the phone and leave . The process was confusing. They have a horrible set up and bad customer service.
- Xhesila Ndina