uBreakiFix - Phone and Computer Repair

Excellent customer service and workmanship. They replaced the broken screen on my Pixel phone and made it as good as new in less than 24 hours. Pricing is straightforward and reasonable.

- Mark Clear

I received prompt and friendly service when I went to uBreakiFix in West Madison. They explained the process well (they needed to order a replacement battery for my elderly MacBook Pro) and checked me out efficiently when I picked it up several days later. Happy customer.

- Mark Riordan

Noah was incredibly helpful. He was able to tell me in a few minutes what the issue was with my phone. Since I had no GPS he kindly gave directions to both nearby Verizon stores, and recommended phones I might consider based on my old one. Much appreciated! Definitely above and beyond.

- Rachel Wetter

They fixed it, which is good I guess. I was told it would be a day or two. It took 5. I called on day 4 and they don’t appear to have even thought about starting the fix. I had to stand in line for a little over 10 minutes each time. The employees should understand that people can hear them talking in the back. I heard them talking negatively about some customers they were helping.

- Josh Allen

The only reason I didn't give 5 stars is that the PC was repaired within 2 days of bringing it in, but I was not notified. I was told that getting the new battery might take a week or longer, so I waited 12 days before I called and found out that it was ready for pickup. I did not receive the email that supposedly had been sent. Otherwise, I am totally satisfied with the job and the courteous - and patient - service I had received in the store.

- DARLENE GAKOVICH