Business Hours
Business Overview
The Madison Geeks Group appears to offer computer repair services based on online reviews, and customers seem to have mixed experiences. Some customers have reported positive experiences, praising the helpfulness of the staff and the quality of the work, as well as quick turnaround times. However, other customers have reported slow service, unexpected price increases, and issues with the quality of repairs.
Services Offered
Most Recent Reviews
Had a special request question that didn't necessarily require service, and Tony (if I remember correctly) was eager to help me solve the problem. It turned out I simply needed to adjust my technique with a particular piece of hardware. I offered to pay for the valuable information I was given during our 3 minute discussion but he just said throw us a review :) The atmosphere and was cozy and inviting plus the gentleman I spoke with came across as really down to earth and genuinely interested in helping me SOLVE the problem, not just sell me service. Very impressed 10/10
- Shane Cooper
Quick review: Had to cancel an appt two hours before the scheduled time. Andy was super helpful and kind. Will ABSOLUTELY reschedule when I can. Gotta run! :)
- Amy Guenthner
I built a computer from parts and ended up with a hardware issue. I took it into the shop and they diagnosed the faulty part, and were open to communicating with me throughout the process. Ultimately I decided to retrieve the computer and install a replacement motherboard myself. They were understanding and had the computer put together and ready to pick up between the time I made the call to when I showed up at the shop twenty minutes later.
- Curtis Mahoney
I would avoid this place if I were you. I was estimated $190 and was charged $389 without a call to notify me of the price change. Additionally, they were very slow. I gave them the laptop on 3/13 and got a call it was done on 4/9 (27 days total). I am a software dev and have built my own computers for years. I went in to get a charging port replaced on a laptop. This is not a complicated order, but it does involve soldering so I needed someone to with a solder gun to do this. The final price was 205% more than the quoted price. There was no notification of this increase. I choose this place for the good reviews, but after working with them I am baffled how they got those reviews. I would avoid this place if I were you.
- Trevor Smith
Do not go here. They used to have pretty good service for decent prices. They have gone downhill. I paid a ridiculous amount of money for them to have my computer for 6 weeks. My computer came back to me with the original problem resolved but they broke my fan and ruined my audio on my computer. They refused to fix those problems without charging me even more money. I will NEVER return here.
- Lynette Willsey-Schmidt