Graphite - Apple Premier Partner

Needed a new battery in an IPhone. They accidentally damaged the screen while taking the phone apart (it happens) and gave us a new screen at no charge. That’s customer service! I would strongly recommend these guys.

- Jason Hahn

I got helped by one of the staff members (I think his name was Andre) and he was awesome. He did a bunch of troubleshooting on my laptop and gave me an honest estimate on the repairs. Once we decided a new computer was the best option he gave me some great recommendations based on the engineering applications I plan to use it for

- Jacob Rice

I experienced a locked screen, alarm, and an urgent message to contact Microsoft because an ad sent my browser to a fake support page. My friends at Graphite were so helpful by identifying the problem and clearing the cache and insuring my device had no malware. The best part was they did this in a very friendly manner and calmed all my worries.

- Amy Hohlstein

As a thank you for their service, I’m leaving a good review for Graphite on University Ave! I was getting the run around and horrible attitudes from other repairs shops with finding a screwdriver for me to borrow to replace my computer battery. Graphite offered their own screwdrivers and let me repair it myself free of charge in the store. I appreciated their customer service!

- Teresa S

Tried to charge me $600 for a repair that Apple will do for $160. Also tried to convince me to buy a new computer instead; even the Apple salespeople told me I should keep my computer. Graphite was recommended to me by other businesses in the area, and my phone call with them was professional, so if you're okay with paying a $400+ small business fee, they'd probably be fine.

- Emily Lym