Business Overview

Computer Concepts is a Madison-based computer repair business that aims to provide quick and reasonably priced services. Customer experiences vary, with some praising the professionalism, expertise, and quick turnaround times of the staff while others have experienced negative outcomes, such as data loss. The reviews suggest they work on both hardware and software issues for computers.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

9 years ago

I worked with Noah throughout my repair and he was very useful, polite, and professional. When searching for a place to repair my laptop (hardware) one place didn't make it very convenient and the other basically said I had a cheap laptop and should just purchase a new one. There was one mishap during the process that was in no way Computer Concepts fault but Noah went above what was expected. In the end, it was a quick turn around and I found their prices competitive/reasonable!

- Matt

6 years ago

My experience with computer concepts was, unfortunately, terrible. After a house fire at my home, I took my computer to computer concepts to recover the data (personal photos and videos). They were able to recover the data and agreed to keep the data safe until I purchased a new device. However, they erroneously discarded the data and could not recover it. I lost all my photos and video as a result of their error. I received conflicting explanations regarding what happened. I attempted to reach a solution to compensate me for this loss, but computer concepts did not follow through. Just an awful experience that I hope no other consumer has to experience.

- Mike Stel

11 years ago

Rick replaced my failed hard drive, and recovered and loaded all of my data in short turnaround at an incredibly reasonable cost. Rick is professional, friendly, and skilled. I highly recommend Computer Concepts, my new preferred provider for my company's tech needs.

- Jennifer Wilson

3 years ago

I had encountered some water damage to my laptop which was unfortunately not repairable. However, they were prompt and professional in diagnosing the issues and communicating the bad news to me.

- michael glenn

3 years ago

Super helpful, knowledgable, and at a great price! They are dedicated to making sure your tech problems are solved regardless of ongoing problems or 1 time fixes.

- Samuel Ast