Business Hours
Business Overview
Cyber Works provides computer repair services, and has been a customer of them for nearly 10 years, they have provided excellent service. This business is a computer repair shop in Green Bay, WI. While they are often praised for their service, some reviews suggest issues with response times and diagnostics.
Services Offered
Most Recent Reviews
5 star service for 7 years ⭐️⭐️⭐️⭐️⭐️ If you are wondering how to keep your computer safe in these volatile times and/or need expert hardware or software support, keep this resource in your back pocket. They have monitored my PC devices without fail, answered my questions and troubleshot my file issues for a reasonable fee. ~ grateful for the Cyber Works Team
- Oma Stubler
Had an appointment for fingerprints for a job. Called to see if I could get in earlier and they told me any time would work great. Thank you for being flexible.
- Travis Antone
I have been a customer of Cyberworks for nearly 10 years and they have always provided me with excellent service. I highly recommend them.
- Jeff C
I brought in a laptop due to power issues. Battery replaced quick and efficiently. Didn’t fix the problem. Bring it back, they were confident it was still a battery issue. 2 weeks and a special battery later, it was no longer a battery issue. It’s a motherboard issue. Not able to be repaired. I like to think this is a one-off on their diagnostics and repairs, but that really soured me on a company I have respected since they opened. The value of their pricing is very competitive, but that type of diagnostic was very disappointing and cost more than it should have because they were wrong.
- Mike Verheyen
I was looking for a place to have my MacBook fixed since MacOS was uninstalled when trying to do a factory reset on my computer. I was told it would not take more than two days. I dropped my computer off on Monday August 26th. I was in Green Bay for some work related meets and called to see if the computer was ready to be picked up. I was told it would be done by end of day. My meeting only last till about 2 pm so I waited until 6pm to head home. Hoping I would get a call. I live almost an hour away from Green Bay…. It is now September 2nd and while it is a holiday I expected to get a call back last week and never did. I usually base where I go to get things done on the reviews and for the most part they were all really good. The expectation set by the employee was two day and after the two days I was told end of day from when I called. I think overall they have some very friendly individuals who I’m sure are amazing at their respective jobs. However, I feel like there should be a clear expectation when it comes to setting time frames for when something will be completed. If my computer was not going to be ready by end of day I would have been more ok with them telling me it would be a week rather than saying it would be done at end of day and have me sit around town waiting for them to call me. I gave a three star because while I have not received my laptop back yet I hope with the extended time they took (that was not communicated) that a resolution would have been found to fix my issue.fingers crossed Update: it’s is now Tuesday and turns out the computer I brought in was ready last week Thursday and I never got a call or anything but I had to call not once but twice to get an update. I probably will not use this place again. If the computer wasn’t going to be done by end of day I would have expected to get a call back letting me know it would not be ready.
- Elijah Claflin