TC-TEKS Computers - Phone, Computer, Tablet Repair & Sales logo

TC-TEKS Computers - Phone, Computer, Tablet Repair & Sales

2839 Mall Dr #3b, Eau Claire, WI 54701 tcteks.com
+1 715-861-1126

Business Hours

Monday
8AM-6PM
Tuesday
8AM-6PM
Wednesday
8AM-6PM
Thursday
8AM-6PM
Friday
8AM-6PM
Saturday
9AM-3PM
Sunday
Closed

Business Overview

TC-TEKS Computers is a repair shop that does repairs on electronics. They do phone repair, and customers often praise their friendliness and some of their work. Many reviews describe the experience as mixed, with some customers reporting poor outcomes, while others have a great experience, especially when dealing with a person who is not always present on site. There is a wide variance in customer experience.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

4 months ago

Brought my phone in for a cracked screen, was working fine other than the crack…. But ended up leaving with a broken/dud phone. Essentially they make u sign some agreement saying if they break your phone further they not liable. They told me they accidentally bent a pin, and had the nerve to try to charge me more $$ for them to solder the pin and fix their mistake, for real. What really probably happened is they gave my phone to some newbie who’s on training. They didn’t even offer to repair their mistake. Don’t expect the person that’s working on your phone knows what they are doing

- Rps4 S

a month ago

Brought my printer in for repair. They ran diagnostics and had the problem solved that same day. Called early the next morning for pickup !!! Very fast and reliable!!! Thanks !!

- Darrell Christy

a year ago

2 stars for friendliness. I took my PS5 in for a video issue, no video was being displayed. When I took my PS5 into them it turned on and everything just fine, only no video. Now it won’t turn on. They replaced the video encoder because they tested the HDMI and said it was fine. I paid $110 brought my PS5 back and the buttons beep, but it won’t boot on, I took the outer case off and come to find that the fan is not even plugged in but what’s worse the 3 pin port to plug in the fan is missing altogether. I have to say my ratings go as follows: niceness 5 stars. Professionalism 2 stars Competent work 1 star Ability to properly diagnose an issue 1 star. Overall rating 1.5-2 stars. I definitely do not recommend this store, and if you need console work done, run the other way. Maybe they have a niche consoles are not it.

- Daniel Ethington

a year ago

Fast and efficient work! My screen was almost completely unusable and they were able to get the glass repaired and near full functionality, including the initial $25 fee and a screen protector almost $380. They weren't able to get the fingerprint scan working (they called ahead of time to let me know the reasoning) but I can personally work around that. Even completed the job a couple of days ahead of the initial estimate. Obviously, insurance is the cheaper option but when you don't have that I would recommend TC-Teks. Update: Forward facing camera wasn't working and before I could get it back to the store to look get looked over again, screen (w/ screen protector) cracked on the first drop and put a white line through the screen again in less than a week.

- Melissa Pemberton

7 years ago

Recently had my phone screen replaced and couldn't be any happier with the service! I arrived about an hour before closing (on Saturday) expecting to drop the phone off and come back Sunday, but Tyler offered to complete the job that same day, even if he had to stay late. Prices are competitive, but customer service was above and beyond! Thanks for the fast and friendly service! Highly recommend!

- Chris Stokich