Geek Squad

We were so happy with the successful assistance my wife and I received from Jen Gray of the Geek Squad, Tukwila, this week. Our iPhones, on which we rely, are back in service thanks to her technical knowledge and diligence. She is also such a personable individual and a true credit to your organization. Thank you and Ms. Gray for making a frustrating experience much better. John & Evelyn Walsh

- John Walsh

I had an appointment scheduled for battery replacement at 1:00 for iphone. The geek squad made me wait for 45 mins and attended all other people before me. 45 mins later the guy comes in and says he cannot login to apple server and told me to come at 3:00. After i reached at 3:00 they say that you would have to go to official apple store as we cant do replacement. The geek squad in best buy is the official repair shop according to apple but has the worst technical representatives and service👎👎

- Niraj Jakkal

After getting my iPhone's battery replaced by them, Face ID stopped working entirely. The only solution was to get a new phone, which is unfortunate since the whole point of getting the battery replaced in the first place was to extend the life of that phone. Instead, I basically paid them to degrade the phone in a worse way.

- Manvir Singh

I have not always had the best experience with Geek squad employees, that's why I gave 4 stars. The manager Mike was very helpful with my laptop issues. If I were rating him I would give 5 stars. Thanks Mike!

- Nicole Frost

My Motorola screen shattered and went to Geek Squad for replacement. This very polite and friendly lady quickly came to assist me 👍 she directed me to the right repair shop 🙏

- Divine “Ndathime” Compassion