Staples

Went to this particular Staples because of how well I have been treated in the past. Wasn't disappointed at all. Purchased a new computer and had tech services transfer data from old computer. Richard was very professional and pleasant and got everything done in a timely manner. Would strongly recommend this Staples.

- Jim Jacobson

Staples always has the items I need. Staff is friendly, knowledgeable and willing to show me where the items are located if I need help. The store is well lit, clean and isles are wide. Cost is comparable to other places, or lower and there is a rewards program.

- Shirley

My mom and I don’t normally shop at this store, we frequent the Newport Highway store more. But nonetheless, we came here out of a matter of convenience to get a laptop for me because my battery shorted out on the old laptop. The technician who helped me and her find a laptop was nice. But then when we got to the cashier who rang us up, that’s when it all went downhill. My mom inquired about possible discounts that they offer, only to be rudely shut down by the cashier saying “The only reason you got a discount the last time at the Newport store is because you bought a lot.” Then… my mom’s card declines the first time (It’s a Capital One card so of course there’s security measures.), and because it declined, the cashier started laughing under his breath at my mom. So after she confirmed it was her using the card to buy me a laptop, it went through. Then, as we were unpacking the laptop box to put the laptop in my backpack, the cashier once again rudely interrupts by saying in the most condescending tone “You know if you take that out of the box you can’t return it.” As if my mom didn’t already know that. That’s why she brought an extra bag to put the box in just in case of any issues. My laptop works like a champ though. And the computer sales guy was nice. It’s just your cashier who needs either a new job or a lesson in customer service. Not to mention, the cashier did nothing to promote their rewards program and the benefits with it, which, from working any retail job it’s something they teach you, day one. Really disappointed with this store. And we won’t we back. We’ll just make sure the Newport Highway store gets our business next time.

- George Lovell

Those orange dots on the floor are really awesome I tell ya. Needed to return a package, and the nice gentleman at the front told me to follow the dots. I felt Dorothy following the yellow brick road. Brought me right where I needed. Whoever designed the dots deserves a raise.

- Joshua Mcritchie

I was very happy when the salesman showed me file cabinets on sale. Half price and just what I wanted. Also waited while I checked out without being asked and loaded it in my car. They are very efficient at taking my Amazon returns almost on daily basis. I highly recommend this store..

- Susan Ann Randall