uBreakiFix - Phone and Computer Repair

I dropped off my son’s Xbox thinking the HDMI port needed a repair. Another order had the same issue and they were waiting for parts. I was told it would take a few days but I told them no rush because I was heading out of town anyway and would be able to pick it up in about a week. They contacted me about 9 days later with an update. Unfortunately the HDMI port was not the issue, apparently the IC needed to be replaced? I think that’s either the mother-board or related to it so it’s going to cost more than buying a new system. Per their policy, because they were unable to repair it, they wouldn’t charge for the HDMI port repair. I feel bad for this but because I am not charged, I would be able to put the cost that I saved into a new system. This definitely helps financially and although I took the risk of doing the repair instead of replacing it, I knew I was going to dish out money. I just feel bad that they don’t receive partial. I’m forever grateful though because this is top-notch customer service. But you know what? I will always return! They we’re very professional and kind as well. So thank you to the Silverdale, WA team!

- Isha'Lynn Ranada

Went to fix my PS5, it was unrepairable but I got amazing customer service and a great turnaround time. My tech tried multiple times to fix it and wasn't satisfied with the results so he gave me a no charge

- Zackary Anderson

Excellent customer service, fast and friendly with same day walk in service. Fixed an iPhone 15 back to new in about an hour. Needed a new battery and back. Highly recommended and will use them again if need be!

- Aimee Littleton

I will happily trust these individuals to help me in the future as well. They managed to pull off a small miracle, by retrieving info from a phone that had been run over in the rain. A Samsung phone. The service was moderately priced, though vary reasonable considering their skill. They were friendly and reliable . They have the skill to be recommended by my phone carrier verizon, my insurance Assurion. As well as the specific phones. While waiting I became awear they help with laptops and game consoles as well. 🤩

- Gypsy S Antonsen

After a disappointing experience dealing with a rude and dismissive employee at the ATT store, I walked into UBreakifix. I own a business and having a working phone is necessary. The employees here were kind and helpful, and my phone was good as new in around 2 hours. Highly reccommend!

- Elizabeth Petrea