Staples

Need an office chair? Staples has great prices and selection, I was impressed! Purchased a chair, associate helped put the box in my car, got home to put it together and found the easiest instructions I've ever encountered, wow, that was a nice surprise! And LOVE the chair!

- April

At store looking for items related to business endeavors. Store clean, had multiple items for me to check out and Associate was very helpful. Even though I did not print on this visit, the printing services have been top-notch every time I've used them. Staples is always my first stop!!

- Olympic Collectible Expo

Although the long handled stapler I purchased did not do the job for which it was intentioned I still like Staples for my printing and office needs. It was a staples brand and seemed poorly made.

- Mary Watson

My in-store and online experience with Staples was tolerable at best. I ordered something online, it generated me a delivery date of when to pick it up in-store, so before I drove to Staples I called to verify that my order was really there and it, of course, wasn't there. The person I spoke with was cut and dry, I asked her about it and she told me to wait for an email to come in, and although I tried to get more information, she said "You're gonna have to wait for the email". Other than confusing me on why she couldn't have checked, it was a little irritating. According to the text message I received that evening, it didn't even mail out until that day, the day I was suppose to have picked it up at the store.../shrug. I wasn't extremely fond of the customer service in the online order pickup area, not that the lady working there was super rude, i'd say not very professional. Still, she was busy chatting up a storm with another couple and didn't acknowledge me at all. Once she did help me, she was friendly enough, but I was standing there for a good ten minutes before that happened! Where was my apology??? Nowhere to be found! The thing that bothered me is she didn't verify my order number or my name; I could have been anyone pointing at the shelf full of items saying, "I placed an online order, that's my stuff." I asked if she wanted to see the order number, and she said no, I was good to go. Not only did she not check, but the cashier took my word for it as well and did not verify. I've been a little disappointed that Staples decided to downsize their store. I have been in the store a handful of times since its downsizing, but I've always left disappointed because I had to rely on "online" ordering; I needed something right away and ordering online wasn't an option for me. As most people know, Staples is an office supply company that offers printing services and copying services. They sell obvious items like pens, pencils, paper, folders, binders, tape, glue, etc., but they also sell some office furniture, toners and ink, cleaning and food supplies, and a lot more such as tech services. But be prepared; although there are many items in-store, you may not find everything, and you still may have to order online. This store appears well organized and clean. The grounds appear to be litter-free. Staples location is in the Silverdale Village Shopping Center 2850 NW Bucklin Hill Rd, Silverdale, Washington. They are neighbors with Joann's Fabrics, Rite Aid, Massage Envy, Safeway, and within walking distance to Burger King, UPS, Azteca, and many smaller businesses. Although having a large parking lot, it is pretty dated and can make parking a little painful when busy; also, it's often pretty packed, especially during the summer and holiday seasons.

- Christine B.

ALWAYS helpful, great variety of products in store, great print services and have always been so helpful going above and beyond when I needed express printing services. Always clean. I really appreciate Staples!!!

- Janell Hulst