SDFIXIT - Silverdale Fixit

I had a broken screen and they were able to fix it in under 30 minutes. Very helpful and good at answering questions. They do have phone cases for sale but that is pretty much it. Well light and clean.

- Robert Mclaughlin

The staff was fast, helpful and reasonable. The gentleman fixed the cell phone issue without charging any fee and gave me a free charger for my sister’s phone. I intend to give them business next week upload some data from old computer to the new one. Excellent customer service.

- Alice Doerr

A few months ago, my daughter’s iPhone quit working and I took it to SDFIXIT as I have our other phones for the past few years. The guy who worked there was always very helpful and reasonable. He replaced the battery and the screen which cost $195. A few days later it again quit working. Because she really only used it for games, taking it in wasn’t top priority but I felt when we did the owner would make it right. Today my husband took it in and was told that our warranty ended two weeks ago, and that the business was now under new management. The employee did not offer to fix anything or refund anything. I was also never informed that there was a warranty in the first place! So now we are out $200 for nothing AND I have to buy my daughter a new phone! I feel the old owner would have somehow made this right. I want be doing any more business with SDFIXIT.

- Michaela

After many years of phone use, I finally DROPPED my Samsung phone on my tile kitchen floor, and it got a big ol' spider-web crackle across the screen. I work in visual fields and need clarity on my images, so based on my husband's recommendation, I immediately took it in to SDFIXIT! Kelly was sympathetic and immediately helpful. He gave me a choice of screen replacements. Never having had this problem before, I went with the less expensive. After the screen came in, he installed it on my phone ("take me about 40 minutes"). It was ready on time, and I thanked him & left the store. I quickly noticed that the screen was darker, and the colors muted. I brought it right back to him within the hour. He explained that I'd chosen an "aftermarket" screen - I was so sad because I rely on my phone for work, and this would not do! He sympathized that I hadn't realized what a difference that could make! I returned the screen, actually got my cracked one reinstalled, and ordered the more $$$ OEM one. Kelly was so patient and went out of his way to find a solution that will work for me! ABOVE AND BEYOND in kindness (so rare these days) and professionalism. I *highly* recommend SDFIXIT! (Thanks, Kelly, for your Christmas spirit!)

- Beth Rahe Balas

Fantastic service. They were kind, informative, and quick. My phone's screen stopped working and I wasn't sure if it was a hardware issue or if my phone was irrecoverably broken. The staff immediately diagnosed the problem, ordered the part, and had my phone completely fixed in less than 24 hours. They were even up-front about if they were wrong and it wasn't just the screen, they would not charge me for the shipped part or labor. This speaks to their integrity and skill. Would definitely go to them again.

- Christopher Barnes