Geek Squad

Like others have said, the manager Matt here is a lifesaver. Breaking a $1k phone will ruin anybody's day, but after this guy managed to avoid charging me an arm and a leg and from enduring a week or more wait time it was a lot easier to shrug that off. Will be back again, thanks Matt!

- James Davies

Friendly and efficient. They told me what they could do, what else could be done and how we move forward from here. Clear on cost and time, so exactly what I needed.

- Christian Schwenk

The Geek Squad in Silverdale is PHENOMENAL. Matt the Manager as well as the folks that work for him went absolutely above and beyond to help me when my computer took a bath and was not able to be fixed. I will be a forever loyal Silverdale Geek Squad customer!!!

- John and Gret Persinger

I had an appointment today at BestBuy booked thru Apple to replace a cracked iPhone screen. Best Buy: “we can’t replace the screen because it cant display diagnostics before replacing the screen.” The screen is broken. Why would expect it to work to run diagnostics? Why even offer this service? As far as cracked screens go, this one wasn’t even that bad. Can’t their diagnostics device output diagnostics via USB? Can’t they use text to voice? All of those functions work fine. I never had this issue at an Apple Store with a cracked screen and was hoping to save a trip to Tacoma. Thanks for wasting my time, waiting a week for a same-day appointment just to be turned away. Never again!

- Justin Mullins

They did a great job fixing my computer - it's running better than ever! Now with this "contract" (which I can opt out of whenever I want to), my husbands computer is also covered. And they installed an antivirus on my computer and he can take his in and have it installed on it too, free of charge. In addition they set me up with my favorite browser - now I know it will work right!

- Judy Oberto