PC Fix - Ballard

Fantastic. Super fast and my laptop is all fixed up! A few people said that George was off-putting in other reviews but he's just a computer guy. He was super cool once I got there and talked to him. To replace the busted fan in my laptop it cost about $250(when you get quoted don't forget to account for taxes) The repair was done in 3 days because the part that was needed was in store. So be ready for your repair to take a little longer if the part must be ordered. This was my first time getting repairs done on any computer of mine and I gotta day I'll be back when something inevitably fails again 😁 10/10 would recommend

- Noe Barba

Awesome repair shop. My gaming computer started shutting down randomly. They diagnosed it and built me a new computer(since my motherboard ended up causing the issue) and waved the diagnostic fee. The parts they chose were respectful of my budget and they reused some of the parts from my previous computer like I asked. Plus they threw in some fans for free(as my previous cooling setup was definitely laughable). Also the turn around time was only like 2 days for them to diagnose and build a new computer. During that time they use text message communication so we don't have to play phone tag. They saved me a lot of headaches. Will definitely return. Thanks guys!

- Ryan Church

Brought my laptop here in the spring because it was crashing and dying and this place was close by. He seemed nice enough and competent (I know nothing about computers so I have no basis for evaluating this). I was busy when he called to check in about what needed to be fixed so instead of waiting to clear it with me he did what needed to be done and told me I owed over $350 for it all. I was a bit upset about this and not being able to say yes or no to this. When I expressed this he said he could undo it all if I wanted (very snarky). So of course I paid. The a month or two later my battery stopped working. My laptop was also not running as well as expected after paying as much as I did to fix it. I mentioned this and he offered to run diagnostics but of course that would cost me another $50 (what!?). So I just asked for a new battery, he looked and said he couldn't find any good brands but bought what he could (reassuring), I was charged $35 and was on my way a few days later when it came in. Two months later the battery already stopped working. I emailed about it and he said to bring it in. I did, he gave me attitude yet again because I didn't want to leave my laptop with him yet again (I'm a grad student and kinda need it), just for a battery issue after he already diagnosed it on the spot when it immediately shuts off after being unplugged, pretty obvious. Bottom line: this person (George) has been very rude to me several times and the low quality of service does not make up for it. I will not be returning.

- Amber Chiapuzio

Felt like he had no interest in listening to what I said about my computer's symptoms or what I had already tried. Charged me several hundred bucks to do a clean windows install, which I had already done without results (and told him as much). Surprisingly enough, it didn't work! It took almost 2 weeks to get my computer back, so I never brought it in for follow up.

- Ryan Haswell

I took my laptop in for a battery replacement. I was told 24hrs was needed to make sure battery was good and they will run a diagnostic. It was an 8 month old battery out of a new laptop. I called two days later and was td that they are hammering out the new windows installation on the new hard drive. What what!? My hard drive was showing wear and haveing control issue's. The cost went from 80 to 340.0. I never said yes to the new hardware or software. 1 week later, I still have not got call that it is done.

- Sunday Knight