Business Hours
Business Overview
Benton REA's PowerNET provides great customer service, and they are able to fix common problems in a timely fashion. They offer services and the reviews are good and the service is great. Customers are very happy with the service and the staff. People who are able to obtain service from this company are delighted with their service.
Services Offered
Most Recent Reviews
Eric knocked it out of the park! Professional, personable, and obviously knowledgeable. He made sure I was set up for success installing a mesh system that I purchased, and made sure all my devices were able to connect throughout the house. He kept me informed of everything he was doing, and if I didn't understand something, he explained it in plain language. Great guy!! Represented BREA extremely well. Good luck on the pontoon boat Eric!
- robert lowery
12-1-2020 Eric came to our house because our internet quit working on Thanksgiving. I finally called REA on 11/30 because the internet was not coming up. I thought it was due to everyone shopping on line. They sent Eric to us and he was very prompt. He was very polite and knowledgeable. I told him what the problem was with the internet so he checked everything and immediately knew what was wrong. We had cut the wrong wire when updating our living room. He ran new wiring and connected it to the router and our computer is back working again in top shape. It didn't take him very long to get the job done. He let us keep our dignity about cutting the wrong wire. Eric was very friendly and answered all the questions I had for him. I appreciate him. He is a good asset to the REA. Thanks to Eric. Judy B in Benton City.
- Syndee's mom Smith
Day or night they've helped me out with internet problems, an have always resolved them in a timely fashion. Very east to work with an great customer service. I use to have charter an when I found out I couldn't get it when I moved, I called these guys an they've been amazing to work with. Highly recommend them to anyone who can't get the name brand internet. Anyone who says its slow must be doing alot with the internet, I can play my playstation 5 online on call of duty while my wife watches Netflix without any problems. Works great for us
- Purple Turtle
On 10-27-2020 I switched from DSL Ziply to PowerNET! If I could give 100 stars - I would! Fantastic company and service! Able was our “hookup” technician. Very professional and efficient. Got us up and running. I could not believe how fast the internet was! Amazing speed! However, after Able left and later in the afternoon, I discovered that I could not connect to the internet with my work laptop as well as a few other wireless devices. My home network router is an older Apple Time Capsule. Well . . . This morning 10-28-20 - nothing was connecting! I called Eric at Powernet first thing this morning and he came right out to investigate the problem. Long complicated story shortened, my Time Capsule was causing issues because of the way it was configured with the DSL provider. In a fairly short time, Eric reconfigured my Time Capsule and I am up and running! All devices now connected. Eric is an Apple wizard! Love this company and highly recommend PowerNET! I will be a loyal customer forever!
- Bonnie C Cooley
Eric came & worked on my internet. He was Awesome! Spent all day reworking everything so I would have excellent service! Eric was a delight! He took the time to answer Old Lady questions. I will continue to use your services and encourage ours to do so. Thank you, Ginger Lawrence
- Ginger Lawrence