BadApple Repairs

These guys have a wealth of experience, knowledge, and information. I’ve had a multitude of questions regarding my Apple phones, I-pads, and Dell laptop, of different ages. They gave me precise answers and choices, suggestions, recommendations, costs of repair if needed. After living in Silicon Valley, the center of brilliant tech people from all over the world, I was unexpectedly happy to find these experts when in NW Washington state. I highly recommend BadApple Repairs in Mount Vernon, WA.

- T Cooper

Excellent service, everything went off without a hitch, got frequent updates, was able to get my device back the same day the part arrived. Just a few hours later even. HIGHLY RECCOMEND.

- Ashton Ponzer

I’ve had them fix a couple phones and had a great experience but when I sent in my computer I made it very clear I was moving and needed the computer fixed in 2 weeks and was told it would only take five days, after hearing nothing for a week I called and was told parts weren’t even ordered yet. I ended up having to delay my whole move by a day because they failed to stick to dates promised. When I called and tried to explain my frustration and stress because I moving and dates getting changed they told me they didn’t even really want my business and that they were doing me a favor at that point (I had no time to go threw anyone else) after the computer was finally fixed past the date I was supposed to leave by I got it back and the scream was a different size, my old case wouldn’t fit on it and I have no clue what size I should be ordering that will actually fit it now. And now my Mac book has no apple logo on it anymore:( all around insanely disappointing and leoy the owner hardly even seemed to care about these mistakes. Safe to say I will not be doing any business with them again nor would I recommend them to anyone.

- Shyann Sterling

Purchased an additional lightning cable to use while traveling. After one week the connector broke off inside the port of my iPhone 14! Took iphone to Verizon to be repaired. They took one look at it and said they could not fix it. Found Bad Apple Repairs online. Walked in to see if they could fix it. Inside five minutes they had broken piece out of my iphone and I was back in business. Super nice guys.

- Cathi Spitser

I took my old phone here to repair my broken screen and be able to recover my data. I told him this and he repaired the screen but did a factory restore to my phone without notifying me or asking for permission (after clearly expressing my purpose for the repair). Because I lost all my priceless photos, I wanted to wait to pay until speaking to him about the issue because he wasn’t there when I came to pick the phone up that Friday. On Monday I came home from a trip to find out he called the cops on me after I didn’t pick up the first time he called. I was polite when speaking to him but he was extremely hostile to me throughout this unpleasant experience. I would never have come here and would have spent the money on a new phone if I had known this would be the outcome. This shop truly does live up to its name!

- Renee Mcminn