CPR Cell Phone Repair Moses Lake

The hard drive on our kids' PS4 went out. We couldn't get anything to load or work on it, so we asked around & we were recommended to come to CPR. We told them the issues with the PS4, hoping it was salvageable. The next day, we got a call that it was good to go. They fixed the hard drive, cleaned it, and it took me less than 5 minutes to get it set up and working again. The store was clean and organized, and the staff was friendly.

- Melissa Sampson

This place is an absolute scam. They’ll tell you the reason your front screen costs you $500 is because they “have to use apple products”…. Reality shows they do not even use apple products, their “specialist” can’t even put the front screen on right… ended up having to take my phone to apple themselves, and it was $500 for BOTH SCREENS to be replaced. I could have bought a new phone with the money these guys made me waste. They take advantage of small town people and are a disgrace.

- Kristian Maywhether

Moses Lake location. The tech checked my phone battery and advised that it is still within specs but nearing the end. I opted to have him change the battery since I was there and they had the battery in stock. He said 2.5 hours. Job was done and phone works perfectly. iPhone XR

- S J

Went in to see the cost of repairing a tablet's screen. They let me know the cost but also gave me the price of what it would be if I just purchased the tablet new from retailer. Turns out only about a $20 difference so decided to just purchase a new one. Appreciate that, even though they lost business, they provided the info so we could make an informed decision. Will definitely visit then again if we need any repairs on our devices.

- jorge fernandez

Took iPhone 11 in for a batter replacement. They replaced the battery and gave it back to me. They put the phone back into the protective cover and handed it to me. I drove home, about 5 minutes later went to send a text and noticed a bad spot on the screen; NOTHING was wrong with the screen. Phone has been in a full case since purchased. I immediately called them and told them of the problem. They asked me to bring the phone back the next day. I did and told them the screen problem is progressing, lines were appearing around the perimeter of the screen. left it with them for a couple of hours. Went back to get the phone and they told me the screen was defective, the problem was not caused by them. The phone screen was perfect when I dropped it off. They would not do anything about it. My daughter left a comment on Gogal (I think). They responded to her comment that they "carefully examined the phone and saw evidence of the phone being dropped since they replace the battery (16 hours before). What a bold-faced lie! The guy at the counter put the phone back into the protective case before he handed it to me and took it out when I took it back the following day! I had to replace the phone!

- hmgiv