Home Theater By Johann / Charisma Computers

The guy, apparently Harley, was rude. Should of read the reviews first. I rarely post reviews but after reading his rudeness to others I decided too. How he stays there is beyond me. What happened to customer service and to BE NICE! providing a service is not a license to be unkind

- Rhonda LeBrun

Replace battery in I phone. Did not know untill AFTER installing it WAS NOT an apple brand battery. Was told warning of battery would go away after updating IOS. It never did. Will never return to this store ever again.

- Tracy Courser

My husband Joshua brought In a nds weeks later I called the man said it couldn't be fixed but still is charging me $40 I'm not picking it up its broken anyways and the man rips people off!! Shame on them! Edit : My father got Joshua's nds today (August 25th) thank God he didn't have to pay the $40 for it not being fixed (Lady is nice and was the one who gave the nds back to my father I like her but the guy is who I don't like hope he doesn't rip people off in the future) If you can't do a job don't charge people that's just poor business practice and disrespectful I think the only reason we got it back for free is because my dad was Stern with the dude on the phone few days ago You don't treat costumers like that you just don't! If he fixed it I'd be happy to pay but not just looking at it smh

- Angie Reiss

I read the reviews before going in, yet still decided to give them a shot... I’m glad I did! I went and got my iPhone 6 battery changed with a new one, intentionally went in there to get some answers and prices but they provided me the intel I needed and a price lower than the Apple store. ($70, but still better than $80 and sending the phone away for multiple days). They luckily had a battery on stock, told me to be back in an hour, and it all went smoothly. I will admit that the staff are very casual, but not rude. They gave me tips on how to extend the life of my battery too! Definitely coming back for my laptop screen...

- sierra young

Went in for a iPhone 6 battery replacement they ordered one and it was there within a few days. Came in that day and was fixed within minutes. Been a few weeks and battery is doing great! Employees were kind and helpful in the process and it was a lot cheaper than other places I looked into.

- Jessica Bachman