uBreakiFix by Asurion

I would give this place a zero stars. Went in for a battery replacement and was told that I needed a new screen as well. Went to another shop and had them open phone in front of me and saw that they had sliced the cable to the screen. Went back in and was told they didn’t cause the damage and I’m on my own. Shady is what I would call this place. I would go to place that will work on your phone in front of you. It was lies from the time I stepped in and when I asked them to make it right.

- Kristin Mitchell

I was directed here to fix my smart phone battery by the manufacturer. They were professional and due to a lucky circumstance, had my phone battery in stock! It took about an hour and a half to fix and looked brand new afterwards. No battery issues afterwards.

- Chris F

My 2019 HP laptop had a dead battery (but initially, I wasn’t sure what the issue was), barely after using it for a year. Left it sitting to the side up until recently, after finally getting around to dealing with it. So, I had called uBreakiFix in Federal Way about getting this fixed. Brandon sent me a link to buy the replacement battery part (from Amazon), which was MUCH cheaper than going through HP directly — $70 vs $160. He told me to bring it in and he’d change out the old battery and install the new battery. Not only did he do this for me, he did it quick! And he showed me that all was well once he showed me that it was fixed. The charge was more than reasonable and he was just super helpful and direct. He was just easy to work with. Nice guy. Definitely recommend him and the company. At least this location. I’m happy about the experience and service. Check them out. I do believe in recognizing good work when it deserves it, so this is no different! Thanks again, Brandon!

- Logan Cornyn

My phone screen cracked today and I was very upset. I called around to a bunch of different places but this one had the best price to fix my Google Pixel 6 pro. Terrence was amazing and answered all of my questions on the phone, and even had my phone back to me within 2 hours, even though he was very busy. My phone screen now looks great! ☺️

- Sarah Weaver

I came In this past week because I was having some issues with my phone. Terrence was able to clean my charge port and get me back in the game! I was so grateful that it was an easy fix this time. Terrence was kind, knowledgeable, and easily met every expectation I could have from the moment I walked in the store! I will definitely be back to this location when in need!

- Brianna Williamsen