Business Overview
CityMac appears to be a popular tech repair shop with a strong focus on customer service. They handle a variety of device repairs, with many reviewers praising their staff, particularly Sean. Customers seem to appreciate the quick service and knowledgeable advice provided by the staff.
Services Offered
Most Recent Reviews
Thanks for The Free Diagnostics even Tho my Problem was Unfixable — Anyways, my Microphone arose from the Dead two Weeks after Y’all Looked at it — i seem to have a Phoenix in my Hands — i Loved The Whale Documentary I got to Watch While Waiting in Line !!
- Brynna Bird
Update! On Friday, 1/25/19 I thought it was a good idea to spill coffee into my Mac. AHHHHH!!! 15 minutes before closing called the nice folks at City Mac in panic mode. Their staff encouraged me to come immediately even though the time off bell was about to ring. They opened it up and reassured my husband that my quick mop up was successful. Amazing customer service---like always! Thanks you City Mac! FIVE STARS AGAIN! Sean did an excellent job helping me with my new iPhone 7 plus. He was patient without being condescending as he explained the differences between my old iPhone and the 7 plus. Sean's stellar customer service reinstated my City Mac loyalty after a not so great visit a few months ago. (Have purchased three Macs there previouly.) The other staff members were friendly today too. Terrific experience. Will definitely recommend this business!
- Olivia Cornwell
Went in to have my IPhone 6s battery replaced under warranty and the service was great. Went in and started the process in less then 10 mins and my phone was ready in less than 3 hours. The guy that took my phone back listened to everything I had to say and was very polite. Would definitely recommend.
- T L
Sean’s customer service was excellent. He understood my concerns with my computer and answered all of my questions clearly. He helped me choose a new computer that fits my needs, and worked to give me a fair buy-back price based on the condition of my Mac. I could not be more confident and happier with my experience at CityMac.
- Beth Ashley
Sean was patient and thorough in evaluating my phone’s diagnostics. It was near closing time, and he went out of his way to be sure all issues were addressed and available repair scenarios discussed. Although the one phone was deemed unrepairable, he offered replacement options. Furthermore, Sean suggested an evaluation of my second phone to be sure I was getting the best possible functionality out of my device. He did all this free of charge whilst juggling multiple other customers with ease. Overall, excellent service and advice was given. I suggest stopping here before you panic over iPhone problems.
- Rosemary Walkup