uBreakiFix - Phone and Computer Repair

Went here a couple months ago had a phone screen replaced it stoped working a little bit after so I opened it up today and found there are screws missing doesn’t seem like much but now I can’t get the screen back on. Doesn’t mean those thing broke it but come man seriously I’ll be surprised if they didn’t mess anything up in there

- Joseph Filley

I brought in a laptop that was just outside of its warranty that had a cooling fan that started getting very noisy. The staff had me talk to Zion who is the computer specialist. Zion listened to the problem and took the computer for further diagnosis. Zion then researched replacement fans as an option, but didn't want me to have to spend the money and time waiting for parts and offered to take some time trying to repair it himself. After some time and some tweaking, Zion was able to sort out the issue himself and repaired it while I waited! I totally expected a parts swapping experience instead I got a technician who was able to repair it themselves! If you have a computer issue do yourself a favor and bring it to Zion!

- Richard Fuller

I brought my son's computer down to have a broken hinge fixed. They fixed the hinge, replaced a broken decorative piece around the edge (which was nice, but not asked for), and returned it with a newly damaged screen. When asked about it, the guy a the counter said we had been told a broken screen might happen from the repair (which we had not - it was an expensive repair) and we would have to pay to have it fixed. When asked how much to fix, he said another $300+, making the repair more than the computer was worth. Very disappointing, since I talked him into having it fixed here based on the reviews. :-( I'll attach pictures of the damage. My phone did this once when the screen was damaged. It spread until the phone was useless. He was told to try and not touch it - really?

- Teresa Christison

I don’t normally go to repair shops like this because 9/10 times I feel confident in fixing my own stuff however I went here because my laptop fans were broken and I really just didn’t want to do the work myself. I paid a premium over what it would’ve cost me however the job was very well done. My only complaint is that I didn’t receive a whole lot of communication unless I called and I was told a few times I would get a call back which I only ever actually received the day before my repair was finished. I know most of what they do is phone repairs that are usually day of however with these longer turnaround repairs it would’ve been a little nicer to receive a call or email just letting me know what the situation is without me having to call to ask. Or maybe even a way on their website to track where my repair is at. Otherwise great service

- Caleb Lutz

Sebastian was very personable and courteous. He let me know exactly what steps would need to be taken as far as fixing my phone and was really efficient with bringing up my insurance account and letting me know how long it would take to fix it. I came into the shop at the approximate time Sebastian had told me it would take to repair my phone and sure enough my phone was fixed and ready to go. I couldn't have asked for better customer service or quality of work.

- Tammy Geubelle