John's Computer Service
+1 540-487-6330
Business Hours
Business Overview
My John's Computer Service is a computer repair business in the Staunton, Virginia area that specializes in quick turn around for repairs. I got my PC in, and the service was outstanding, especially for this business. The staff are very kind and super talented. Communication about computer issues was open. I'm back to doodling with Photoshop on the regular. The business is a very good value. I was very impressed with the service received. They were very quick to drill down to the problem, and they had everything ready and lined up. Chris was very professional, very knowledgeable, and very confident. This is the kind of guy I want to work with.
Services Offered
Most Recent Reviews
I'm a network engineer who got stuck out of town with a Mac that needed some help. I called these people, and I have to say from the very start, my call was handled professionally and courteously. I asked to speak to the tech who would be helping me (because I'm particular like that), and sure enough, he called! That alone is a rare event these days. To say I was impressed is an understatement. His name was Chris(I believe), and he was very quick to drill down to the problem, we spoke about whether they had the tools and everything we need, he had everything ready and lined up, and I can tell you this much: I've got 20+ years experience in the field, and hold a bucket full of certifications - I'm pretty good at picking a smart guy out of a lineup. And this guy was the one! Very professional, very knowledgeable, very confident. This is the kind of guy I want to work with! The whole experience with John's was just incredible. The only draw back is appointments are about a week out. But, I guess I get that, too - when you're that good, you're in demand. I ended up just rolling my sleeves up and tinkering the problem out, but I consider John's my "go to" when I'm in town.
- Not Telling
OUTSTANDING customer service and technical knowledge! Chris S. at John's worked diligently with us to get my daughter's still-under-warranty Dell laptop repaired... acted as an advocate for us with Dell when their own customer service was less than stellar 🙄... and when they never did come thru, Chris and John's stepped in, did the repair that should've been done by Dell, worked with Dell to still honor our warranty, AND charged only a VERY reasonable amount for all their attention, advocacy, and work! John's and Chris are THE BEST!
- Laura Stahl
These folks are incredibly kind and super talented. The communication about my computer issues was open and in terms I could understand. They fixed my ancient tablet computer and now it runs like new. I’m back to doodling with Photoshop on the regular. I also got tips on how to keep my computer healthy so I get the most life out of it possible. I’ll be back if I ever have issues again.
- Rhi Sanders
I brought my PC into their store to check out about a problem with overheating and a secondary less severe problem with an inability to turn on my PC after moving its location. They said they would call me before doing anything with an estimate. They didn't fix my problem, instead they found it in themselves to; update my drivers, scan for viruses, and uninstall my Norton Antivirus software making it so i have to pay again even with my PIN. This then furthered their incompetence by turning a frivolous sixty dollar bill into and additional forty-five for another year of Norton. I would not recommend their service. If you read this only to be burned by them, that is your choice to not heed an articulate caveat. Thanks. -J
- SpikexSpeigel
Jacob and Johnathon were extremely informative, honest, and efficient fixing my computer. They quoted me an accurate price and time frame as well. I highly recommend this business for your computer services. Thanks guys!
- Heather Campbell