Business Hours
Business Overview
Staples in Roanoke, VA, appears to offer a range of office supplies and services, but customer experiences vary. Some reviewers have reported issues with customer service, particularly in the pickup and shipping departments. Other customers highlight positive experiences with specific employees, competitive pricing, and product quality.
Services Offered
Most Recent Reviews
My order was a split order - I picked some elements up in person, others were shipped. At the store, I went to the pickup area with my order printout. Associates walked by and continued chatting with each other behind the counter, but I was never greeted. This went on for many minutes, so I finally asked if I could grab my order on my own. They said yes, never helped, didn’t scan my pickup. The delivery item arrived damaged in a box that had holes, dents, and torn tape. It was open when it was delivered. I won’t order from staples again.
- Elizabeth Ackley
A HUGE thank you to Megan in printing services who went out of her way to make sure three wedding posters I had forgotten to order got speedily printed just in time—Megan you are a saint!!! Thank you so much!
- Katie Sheridan
Three people standing at the UPS counter for over 5 minutes with not a single person even acknowledging us. One lady sat at the main counter and after she helped one customer, she turned around and say on her phone the rest of the time
- Alex Doyle
Staples is my Go -To store for all my office supplies. Very knowledgeable staff and very competitive pricing.
- Fred Corbett
My Staples experience has been very positive. The office products I've purchased were high quality and the prices very competitive. I have been a Staples customer for a very long time and have always had great service and prices for whatever office product I needed.
- deborah bare