Business Hours
Business Overview
Staples in Manassas, VA, offers a variety of office supplies and print services, but customer experiences can be inconsistent. Some customers report positive experiences with helpful staff and convenient hours, while others have experienced issues with print quality and customer service regarding printing orders. Based on the reviews, the reliability of their printing services appears to be variable.
Services Offered
Most Recent Reviews
I needed business cards by Dec 6, so I placed an order at the Staples in Woodbridge, 5 minutes from where I live, on the 2nd. Got a call late on the 3rd telling me that their printers were broke. So I called your store, verified that your printers were working. I was told that I could pick the cards up on the 5th. I received the text that they were ready for pickup. Imagine my shock to not only see that the cards were botched (printing was way off center. I had a screenshot of how my design was good, so it was definitely not my fault). And as an added bonus, it wasn't possible to reprint because now, your printers were down too. I called 3 of your other locations (Springfield, Burke, & Falls Church). One also had broken printers & Springfield had working printers but would not be able to print them for a few days (recall I needed them for the 6th). Falls Church print section wouldn't even pick up my call, hung up after 40 minutes). Office Depot came through for me. They will be getting all of my business from here on. I will be telling everyone I come in contact with about this cruddy experience. Pat yourselves on the back. 👍
- Brett Holbrook
Been coming here for more than ten years, always very helpful staff and has everything I need for the office. Frequent sales, overall good prices, long hours to accommodate business people that may need supplies and equipment at odd hours and weekends. I should have done a review before now!
- Michael Hardiman
We visited the store, and the associate (Campos), was helpful and kind. He made the pickup order experience easy and smooth.
- Bianca Vane
Worst customer service on earth they were designing business cards and flyers. They charged me the design fee mess. The whole entire card up never even started on the flyer. I told him that’s not how it was supposed to be then they wanted to charge me to redesign it again when they did it right the first time they’re not answering the phone to the issue they keep avoiding me and hang the phone up, I want my money back
- Zack Patterson
Pretty good selection of print supplies and u was able to find what I needed. Friendly cashier as well. I'd come again.
- Chanel Alston