Business Hours
Business Overview
Staples in Colonial Heights, VA, is primarily known for its print and office supply services. Customers report generally positive experiences, especially with the print department and its quick turnaround times. While some interactions are praised, negative customer service experiences have also been noted by some reviewers.
Services Offered
Most Recent Reviews
I have always had good experiences when shopping at Staples. Back in the early 2000's when I was still teaching, it was the only store that still had yellow chalk that I needed, and they ordered it for me in a timely manner. They always had what I needed to enhance my classroom.
- Anna Stith
The Print department is great here! I occasionally need office supplies like ink, packaging, planning supplies etc. The print department is on a roll everyday. They are busy and can provide many items on the same day. I appreciate the quick turn around time. I do a mixture orders I have lead time for as well as plenty of same day orders and they are ready every time! I have only ordered one thing printed that needed to be shipped that wasn't printed in store and it was great as well. My recommendation: be sure your print files are high resolution and are saved in the proper color format at the colors will come out perfectly!
- C. H.
Gary in the print department knows his stuff and is so knowledgeable, fast, and helps you accomplish what you came to the store to do. All the staff is good and I always have a good experience when I shop there.
- James VanLandingham
Overall experience was very good., however I could not locate a product...asked cashier and was sent to precise location! Love self printing, copying and faxing stations.
- Holly Jennings
this is honestly the worst experience i’ve had here at staples ! I’m a manger at one of the locally owned business so i know how customer service works and this was by far the worst experience i’ve had here ! I was taking a very important call when the cashier at the next register yelled at me saying i’m suppose to be the one printing the receipt and that it wasn’t his job to be clicking “print receipt” she was honestly just a very horrible person and i’m not sure why she caught that attitude with me while the other young man who helped me was very nice and polite ! her name is ariel and she is a very rude and person ! i lm never returning to this store again and it’s sad because i’ve been coming to this store for years to get things ! but apparently they don’t care about letting a loyal customer leave over this situation.
- mariana lopez