Business Hours
Business Overview
CougarTech Repair is a computer repair shop located in Provo, Utah. Customer experiences seem to vary, with some praising the quick and helpful service, while others report issues with appointments and services. The shop appears to be capable of handling a variety of computer-related problems.
Services Offered
Most Recent Reviews
How is the world are they an Apple Certified repair place but lack the tools to even pull off a single key on the keyboard to fix a stuck key. This laptop is just a few months old. That was a waste of driving here and now I’ll have to schedule and drive to the real Apple Store.
- Kevin Ashton
They don’t service PC’s which is super lame. But otherwise great service.
- Arkensage
My Apple laptop was not charging. Another technician thought a part in the charging plug was defective and found a replacement. It still didn't charge. I brought it to CougarTech Repair and Logan identified the problem right away. It was a "dirty" connection piece which he cleaned in a jiff and now it is working great. Thanks Logan. BTW, no charge for that simple fix. Nice workers and great job.
- Kathy Wright
Trustworthy and good service. Nathan. 5 stars. My laptop stopped working, so I took it to different tech. services just to compare (I kind of knew what was wrong with it, but I wanted to let the experts take it). One place, just to run the diagnose would cost $50 and it would be ready in 3 days or $80 to have it done within 24 hours. Another place charged $100 (just for diagnose). Finally cougar tech had good reviews so I brought it there. $50 for the diagnose and they would do ASAP. I took their word. Nathan called me next day morning and tells me is ready for pick up, no extra charges. They fixed it. They won’t charge extra for non exiting issues. You can trust their price and diagnose. Good job.
- Mario
Made an appointment to have my battery replaced, and they said they had the part in stock. Sweet! But then they said I had to come back on another day to actually get the battery replaced. So what was the point of making an appointment, just to have to make another appointment? It doesn't make a whole lot of sense to me, considering the person who I talked to didn't seem to be doing anything and didn't have any other customers. I ended up going to a local third party repair center, where I didn't have to make any appointment and they replaced my battery on the spot for ten bucks cheaper too.
- naavikas