Phone & PC Repair By Tech Authority

Just got my Samsung watch 6 back from fixing a cracked screen. It took about a week and a half but looks good. The men that work there are nice and reasonable. They are one of the only ones I could find that fix Samsung watches

- Meagan Tran

I take reviews very seriously. I always support local businesses but this place has been the WORST experience ever. I went in with a cracked screen, no other issues. I was given a cash price quote approved by the supervisor including tax. I was upsold a screen protector to for $10 which was fine. When I went to pick up the phone, they tried to overcharge me even though I received a quote. Additionally, screen protector was way to small for my phone and I had to get a refund. I noticed when I was at home that my finger print would not work on my phone. I have never had an issue with this before. I could unlock my phone with the fingerprint but not open apps. I called back and I was told by the supervisor that this is a typical issue for google phones and common knowledge...like I should know! If this was common knowledge in his area of expertise I should have been informed prior to paying $200 for a repair when I could have utilized that money to help cover a new phone! After going back and forth and being talked over several times, he told me to bring in my phone. I brought in my phone and tried re-explaining what the issue was, but I did not feel like he was listening. Day after day I was told it would be next day, or I would get a call in a few hours. I never received anything, I had to call. It was a total of 4 days in the shop for the fingerprint issue. I finally called in on day 4 and was told that the phone unlocks 90% of the time. I told them that its not unlocking the phone, its oddly enough the apps that do not unlock as previously stated. This proved he didn't even listen to me! I complained that I brought in a working phone and I am now leaving with a BROKEN phone. The supervisor told me that my phone was broken when I came in and implied I had this issue before. I attempted to demand a refund but was denied. I was talked down to, and talked over the whole conversation. If you take reviews seriously, BEWARE OF THIS COMPANY. All I want is a refund for my phone that worked fine before, and now does not work fine leaving. They are not taking responsibility for BREAKING MY PHONE and REFUSING ACCONTABLIITY.

- allie Kiger

Quick and great results. I purchased a Samsung Note 9 from someone to find out it had some issues being activated along with the wrong service provider for myself. However, I called Tech Authority and they were able to look the device up over the phone and confirm that they were able to fix the issues. I setup my workstation as they asked via messenger and they were not only able to remote into my phone from my home, but they fixed both issues and I was able to use my new phone immediately. They saved close to $1000 and would recommend their services.

- Jay Valentine

I usually get my phone fixed in the mall and they make me leave it there and wait a few hours but I went today and Issa fixed my phone within 10 minutes right in front of me, i didnt even have to leave! Great prices and super quick. Thanks again

- David Sierra

I recently had the opportunity to use the services of Phone Repair By Tech Authority and I was thoroughly impressed with the level of professionalism and expertise demonstrated by the team. From the moment I walked into the store, I was greeted by a friendly staff member who listened attentively to my needs and provided me with a range of options for repairing my phone. The team at Phone Repair By Tech Authority worked quickly to diagnose the issue and get my phone up and running again in no time. Not only were they able to repair my phone, but they also provided valuable advice on how to care for and maintain my device to ensure it continues to function at its best. I highly recommend Phone Repair By Tech Authority to anyone in need of reliable and efficient phone repair services. The team is knowledgeable, friendly, and goes above and beyond to ensure customer satisfaction. In fact, I was so impressed with the service that I will definitely be returning for any future phone repair needs. If you're in need of phone repair, I highly recommend giving Phone Repair By Tech Authority a try - you won't be disappointed!

- Subbir Ahmed