CPR Cell Phone Repair Watauga | Computer, iphone Repair - MacBook, PS5 & Tablet Repair

I dropped off a brand new laptop I received for Christmas for a screen repair. (my 11 year old accidentally cracked it) When I got home i noticed a small plastic piece directly underneath the screen that was not attached properly and would hang up every time I would open/close the screen. I promptly returned the laptop to the store (by this time the technician had gone home). I was greeted by a VERY RUDE blonde lady at the front desk. Unwilling to help and very unkind. After 10 minutes of arguing with this rude person (which should clearly not be running the front desk) she accepted the laptop but with no certain agreements as to who would pay for the repairs. In the interim I spoke to another local computer repair shop and said he could do the repair for a fraction of what CPR repair would do it for. I went back to get my laptop from CPR and let this other individual repair it. He physically showed me areas that were broke by CPR repair by the small tools that they used to repair the screen. CPR Repair tried to hide this damage knowing they broke it and gave me a less that subpar product back. Remember this was a brand new computer. There was no other parts broke aside from the screen itself. Do Not Use CPR Repair Watauga

- Daryl Duke

This was the first time I've had to have my phone repaired and the experience couldn't have been any better. I was in and out quickly when I dropped off my phone and was told it would be about an hour when ready. An hour later my phone was ready and I was in and out just as quick. No fuss no muss! The appointment system at CPR is like clock work and my phone was like new! Extremely pleased how smooth it went. This is place is truly a five star operation!

- Rick Najera

I had heard good things about this place through my mother who got her phone screen fixed here, so when I read that they also worked on laptops I was happy. I decided to bring them my ACER TravelMate B3 (a 2 in 1 touch screen) with a broken screen and a replacement. About one day goes by they notify me that I got the wrong screen and they need to order a different screen, that’s fine. Then the manager calls me at the end of the week and requested I bring up my charger to confirm the repair, that’s fine my sister has to pick it up out of my car from work and bring it to them. The weekend goes by I talk with them Monday and hear that they haven’t even installed the screen yet. I am getting a little upset by this point but I am still patient. I come in on Tuesday and the manager of the establishment comes out and says that he installed the screen and I brought him and it shorted out something in the previous computer and come out of the back trying to give me a same model computer without the touch screen and it also doesn’t have the flip functionality. I had just finished paying after I figured this out, and he just said no refunds after I requested for him to just keep the computer and I would buy another one. He adamantly said it is not a different computer and once he double checked with my travelmate he doesn’t say an apology of any sort and just offered to buy me a new laptop and to pick it up in one week in return with the one he gave me. Overall very frustrating to deal with the front desk lady I dealt with at the beginning assured me it would not cost more than $150 even if they did add to my screen and I ended up spending 165. I guess just bring your cellphone here. Overall very disappointed.

- Blake Sullivan

I tried to get a phone repaired and it couldn’t be repaired without her being sure it wouldn’t mess up again and she was up front and honest. She also helped me transfer stuff over to my new phone even when it was a long process and close to closing time. Definitely will be back when I need a repair!

- Rhiannon B.

Josh replaced my iPhone battery today with an OEM Apple battery. I was surprised at the reasonable price. He was able to do it while I waited and even let me see part of the process. Super cool guy and a great little place. I’m really glad I stopped in here. Highly highly recommend.

- C P