
The Clone Shop Computers & Web Design
+1 903-581-7041
Business Hours
Business Overview
The Clone Shop Computers & Web Design is a computer repair business in Tyler, Texas. Customer experiences are mixed, with some customers praising the speed of service and technical skills. Others have reported issues with communication, quality of repairs, and customer service.
Services Offered
Most Recent Reviews
My experience at The Clone Shop was terrible. Less than two weeks after picking up my laptop, it has the same issues as before. The staff was rude and dismissive, often interrupting or acting impatient, especially over the phone. They said it would take a day to fix my laptop and I would receive a call when it was ready; I never received a call and had to be the one to call them and request if they could run specific programs to check the issues my computer was having, to which they responded, “Uh, I guess.” It took them a full week, and the first thing I saw on my laptop was a REDDIT search on how to fix the overheating in the processor; that was beyond absurd. When I left my laptop there, I explained what was going on and what I wanted it done—a clean-up, reinstalling Windows, checking for hardware problems and software problems—and they disregarded it almost completely, giving me back the computer after a cleanup and a Reddit search on how to fix the problem that appeared again in less than two weeks after. Would not recommend.
- Mabry Mirsky
Ordered a bunch of pc parts and these guys put it together for me. Everything looks good and works great! Price was great!
- Casey Dickenson
Amazing service! Prices are better than others around town. PC was fixed the next day. Couldn't recommend enough.
- Elisha Kaiser
Charlie (The Clone Shop) is a genius and a treasure. My work-related PC was on a major fritz, and I had to bring it in for numerous repairs. Charlie stopped what he was working on in the back room and got me back up and running while I waited. Remarkable. Thank you. Highly recommended!
- Gee Gseven
I do not write reviews unless I am impressed and Not only was I VERY Impressed but this place pretty much saved me. My computer broke down and I do e-commerce online so my computer is pretty much my life line. I first went to another place but they said it could be 3-5 days which would be devastating. I then came to the clone shop and right away he told me to bring it in and took a look. After about 3 hours or so he was able to get my computer up and running. Had to reset/refresh the C drive and even backed everything up for me which was awesome because I have photos of my son and I which I would have lost. The cost was really great, fair and worth every penny! If you have any problems with your computer I highly recommend this place! Thank you again for the amazing service and able to get me back to work in the same day!
- Thrift And Grind