Business Hours

Monday
10AM-9PM
Tuesday
10AM-9PM
Wednesday
10AM-9PM
Thursday
10AM-9PM
Friday
10AM-9PM
Saturday
10AM-9PM
Sunday
11AM-7PM

Business Overview

Geek Squad in Sugar Land, TX, appears to have mixed reviews regarding customer service and staffing. Some customers report difficulty getting assistance or finding staff, while others mention helpful employees. The reviews suggest a range of repair services, but customer experiences vary significantly.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

5 months ago

Could not even get past the “phone person” to get a question ask. Had to get in front of the computer that I have question on, or they couldn’t help. and what let them enter my computer before I ask a simple question. No wonder Best Buy is closing stores left and right. Good bye is all I got to say.

- Ginger Vanstaveren

5 months ago

Understaffed and poor service. Even after speaking to a manager for assistance with a gaming purchase, nobody showed up to the gaming department. The manager just stood by the front door engaged in another conversation with another employee. I walked right past him when a left the store and he didn’t even notice. They weren’t busy. This store will be closed soon.

- rw branch

3 weeks ago

Both guys who helped me were very thoughtful. Took care of what my laptop needed and didn't act condescending.

- Karen Jacob

5 months ago

Terrible customer service had an appointment but did not receive priority help over walk in. Also said my problem would not be resolved and I have to go directly to apple

- Shan Karowadiya

3 weeks ago

Can’t go where I need to be wrong prompts wasting my time

- Zed Minale