uBreakiFix - Phone and Computer Repair

What a great place! Anjelica fixed my phone in minutes! They treat you like family. If you’re on the fence about where to get your tech fixed do yourself a favor and give them a shot. You won’t be disappointed!

- ty bennett

I took my phone here for screen repair on 11/15/24. I was told my device will be ready in an hour or 2. After almost 3 hours and nearly time for them to close, I pick up my device. I can tell there was an issue because the girl who brought the device out wouldn't say much nor make eye contact. She told me to make sure it works (which I'm just thinking she meant to make sure the screen is working properly). I confirmed by toughing a few apps. I made it to an event and tried to take a selfie. I kept getting an error saying the camera failed. I had to take it into a different location who was able to confirm the front camera was damaged while repairing the camera. I was told the location was responsible for replacing it. I reached back out to the location, and I was told yes, it will be on them. I was told it was order Ed and will be ready Mon/Tues. On Wednesday, i called for an update. I was told replacement camera will be in Thursday now because it was a part of a bulk order and someone will call. I never received a call. I was out of town and unable to follow up so I called on today (Monday) and was told, "We told you wrong, someone should have called you by now. You will just have to go through the insurance to have you device replaced because your insurance won't cover the camera damage." So even though they agree it was their fault, I have to purchase a new device under my coverage. And no, they didn't care that I will have to come out of pocket. I know they will reply to this review with an excuse, but it will only be a lie. I have seen similar issues on other reviews as well. I only went here in hopes that I wouldn't have the same issue.

- Erica Johnson

I originally came in for a cracked screen on Sunday. We arrived at 3 and was told we had to come back the following day. I'd love the option of wrapping my work day up 2 hours early. Returned the following day but not before calling because who wants to keep driving for no reason? I was quoted 2-3 hours. I think we all know life stops without a phone. So I return in 2 hours and was told 30 more minutes. No problem. Returned in an hour and was told it was wrapping up. So a total of 3.5 hours later my screen was repaired. HOWEVER! Now my phone turns off on it's own without reason. I called once I got home. In that time it turned off 3x in the 14 minutes to get home. The lady responded with "weird". Ma'am I agree that I gave you a phone in one condition and you give it back defective. Not one "I apologize" or attempt to correct. She tells me to file another claim because it wasn't them it must have been the part... THAT YOU PUT ON. Let me press save before my phone cuts off again. 🙄 **no I do not want to call customer service to resolve the issue. I did. No my problem is still not resolved. So please stop telling people customer service is so important **

- Kristen Johnson

I dropped my cell phone in water and took it to the Spring, TX location of uBreakiFix for repair. I have used them in the past, and have always been happy with their service. I would recommend them to anyone needing phone repair.

- Ida Grossman

Excellent service! They went above and beyond . Very friendly and knowledgeable! This is my second round hear. The are wonderful at fixing broke screens. I’m a repeat customer if you’re looking for somewhere to fix your phone this is the place.!

- Sylvia Henderson