Braintek

Outstanding IT and Cyber Protection Services I recently engaged the services of Braintek Business Computer Solutions for my organization’s IT and cyber protection needs, and I am thoroughly impressed with the quality of their services. The team at Braintek demonstrated unparalleled expertise in safeguarding our digital infrastructure and ensuring the security of our data. Their proactive approach to identifying and mitigating potential cyber threats gave me great peace of mind. The comprehensive solutions they provided were tailored to our specific requirements and were executed with utmost professionalism. The level of attention to detail and commitment to delivering top-notch IT security solutions was truly commendable. Moreover, the team was highly responsive and maintained excellent communication throughout the process, ensuring that all our concerns were addressed promptly. In addition, to helping get set up with their services the account management service from Mike Reagan has been top notch. Mike helped insure I met all my carrier’s insurance requirements for my Cyber coverage. I highly recommend Braintek Business Computer Solutions to any organization seeking reliable, efficient, and cutting-edge IT and cyber protection services. Their expertise and dedication have undoubtedly made them a standout provider in the industry and someone I will recommend to my insurance clients.

- Nancy Schmerbeck Kevorkian

Serhii is so helpful! He has helped us with so many tech troubles that pop up and is knowledgeable, professional, and patient. We've really enjoyed working with him!

- Meagan McDonald

Used to be good, back when Jon Jeude was the main point of contact. I'm an owner in my company and I can't even get a printer installed because the restrictions on my machine are both so draconian and asinine. Typical IT people, they think everyone else is an idiot and can't be trusted with more than kindergarten level access. Requests to the support desk are frequently unanswered, or it takes more than 24 hours for them to get around to answering you. When they do, they aren't much help. I'm actually going out today to get a separate computer to work on that they will not have access to, just so I can get something done on time for once. Stay away from them, they do not care about you.

- MacLean Hess

My issue was upgraded. Of course, it was as I am NOT technical. Joe spent over an hour with me as we tried to hook up my additional monitors. I don't know the difference between an HDMI cord and a lampshade. Not only did he use his drawing skills, but he also provided me with pictures of the different cords and ports! He successfully walked me through the process. His patience was amazing. I am very pleased with the whole process, that was so upsetting it had me cussing like a sailor. Joe served this nation proudly as a US MARINE. Thank you for your service and the time you spent with me. Lauren E Smith

- lauren smith

I had the fortune of working with Joe earlier in the week, and Kirwin last evening (a Friday evening). Joe was most helpful in helping stop a hacker or bot in spamming from my email account, and Kirwin was immediately responsive on a Friday evening to get my email account up and running proficiently. I would highly recommend Braintek for incredible service and expertise, and thank you to both Joe and Kirwin for their help!

- Tom Rickert