Business Hours
Business Overview
Geek Squad in San Marcos, TX, offers computer repair services and has generally positive customer experiences. Customers often praise the helpfulness and knowledge of the technicians. Some reviews mention issues with delivery services related to Best Buy, where the Geek Squad is located.
Services Offered
Most Recent Reviews
Just wanted to say McKenzie was absolutely amazing! So knowledgeable and helped me fix my laptop. She's a life saver!!
- Brooke Burns
This lady needs a raise. I took in my PC today (May 13) that had some issues. She was so awesome! I wish I could remember her name. She went above and beyond to help me and got the problem resolved. Absolutely a blessing! Keep it up!
- bobby scott
Purchased a new stove and dishwasher with the connectors. The stove and dishwasher were delivered but the connector package wasn’t. When I called the deliver guy, he said he’d come back after he was done north. I tried to get a time frame as I had an appointment to be at and couldn’t. I called the Best Buy store in San Marcos and was on hold for 20+ minutes. Called the 1800 geek squad number which said the wait time was 5 min, that turned into 20 minutes and the girl I got was no help. Called the delivery guy back and he said the parts weren’t in his truck and I would have to reschedule a delivery and haul away... INCONVENIENT to say the least because now I have a new dishwasher sitting in the middle of my kitchen and delivery/haul away is 2 days out. Called the store back to see if I can come in and get my parts they failed to deliver and I’m on hold for another 10+ minutes.
- San Austin
The geek squad saved my life. I had made a dumb mistake uninstalling my operating system thinking I was uninstalling an HP Printer. Worse, I thought everything was being backed up on One Drive but it wasn't. I showed up at Best Buy waiting for the doors to open. They were understanding and took the laptop to the back to check the hard drive and make sure the files were still there. They copied everything on to a flash drive and then reinstalled the operating system and put my files back. The computer was ready for pick up that evening. I am forever grateful to the team at the San Marcos location. From them moment I approached the counter to returning to pick it up, I got exactly what I had hoped for and knew the Geek Squad would deliver. I am forever grateful to them. They are the best!
- Marcia Zwilling
The lady working by herself today (5/13) was a godsend. I am so impressed with her and how she helped serval people at once and her attitude was absolutely amazing. Someone give her a raise!
- Alicia Scott