San Antonio Computer Doctor

Like another local guide, I called this a cracked screen. I have the exact model, etc and they advised it would be $99.00 for a diagnostic. As a computer professional, I can verify that diagnosing a cracked screen should not require anything more than walking up to counter and opening the laptop. $99.00, really? I asked them if they would simply take down my number and the model, etc and have a tech call or text me. They never left me a message. Also look at how many reviewers only have a few or one review and that tells you a lot... I ended up going to Steve just north on 35 about 5 minutes away but I don't think I'm supposed to name his shop. As a pro for over 30 years, there are a few things that aren't worth my time when under warranty and this guy and his staff are exactly what you are looking for. UPDATE: I understand your response. Knowing computers, I KNOW it only needed a screen replacement and not an hour of diagnostics. I also KNOW that the other shops I spoke with simply said to bring it in and quoted me around $50 labor to replace the screen with no diagnostic fee. All Lenovo repair shops.

- Jonathan in SAT

I was hacked and Sir Bruce fixed me up quickly & right! He is a genius! I didn’t have to wipe the hard drive and re-install software as others had recommended… he checked it for malware and ransom ware. I will definitely go back if i need their service. I will also recommend to anyone i know!! They saved my business! Literally!!!

- Joe Ochoa

From the moment I called, Karen was very friendly, told me even though it was not 9 AM I could bring my computer over. The in-checking process was smooth and efficient. Karen explained all the ins and outs of getting my machine repaired. Initially I Googled computer repairs in my area and SA Computer Doctor came up as one of a few. I looked at other reviews, for them and their competitors. What impressed me was their picture of their offices, when I called the pleasant and welcoming reception from Karen. Then when I dropped of my computer Karen was welcoming, friendly, knowledgeable about what they could do for me. Another thing that impressed me was the condition and appearance of their store front. It is very clean, professional looking, and gave me confidence that they were professionals and not some fly by night computer repair place that claims to be technically qualified. Without a doubt if you are looking for professional, courteous, and friendly services then look no further than the San Antonio Computer Doctor.

- Ralph Celento

Computer Doctor was recommended by a friend and it was definitely a good recommendation. I dropped off my Dell all-in one and within 2 days I was able to pick it up! I had a bad hard drive but the techs were able to recover my essential information. I thought the price very reasonable and I now have a larger hard drive than I did originally.

- Kathryn Baker

Wow, I knew some computer companies were sketchy but this guys are pretty bad. Called to ask about buying software, many shops provide w discounts for large companies buying several installs etc and this guys wanted to charge above stores consumer prices plus $100/hour for something I can do at home. They have 0 interest in helping anyone other than their pockets, and they are beyond arrogant when speaking w clients or potential clients.

- Richie