Business Hours
Business Overview
Big Ben MIT is a San Antonio business that provides technology services, though some customers report negative experiences. Some reviews mention installation services for cameras, TVs, and network equipment. Other customers have reported issues with the quality of work and customer service.
Services Offered
Most Recent Reviews
I’m leaving this review to warn others of their poor integrity in business and how they installed the wireless cameras were poorly installed. I asked for wireless cameras and paid $2,119.10. They drilled holes in my roof and chimney without my permission. Wires were just tucked under my shingles. One camera on my porch had a long wire plugged into my outlet out in the open. I asked for this to be fixed before I even asked for a refund. They sent Arturo to correct the problem and he said he couldn’t fix this that it was too terrible. He then left and Big Ben MIT would no longer try to fix the problem. So a refund was asked and they can have all their equipment back. Mr. Merhi did a terrible job and I am still waiting on a refund. Please be careful with this company.
- Robert Benson
Hired them to remove tv from the wall. They had no clue what they were doing. They destroyed my tv wall mount advised they would replace it and they didn’t. We moved into our new home and tv was broken from their packaging. I reached out to them and they blocked me on their FB page. My recommendation don’t even give them a chance to step foot in your home. Stay safe peeps.
- Tristan Lopez
I called them back in February because I needed to get eight ethernet wires dropped in my home. They came and did a quick consultation, their office called me to schedule an appointment and all of the work was done in a couple of days. The technicians were friendly and even took into consideration the fact that my wife and daughter were sleeping when they arrived in the morning to start their work. I highly recommend this company.
- Christopher Mitchell
I got a surround sounds system installed a few weeks ago along with having my 75" TV mounted. The set up was amazing! It took all day but it was more than worth the end result!
- Chris Merritt
My husband and I both work from home but were having some problems with our internet strength every so often. It started disconnecting at the worst times so I finally got around to looking for a solution and found this company. They came and did a consultation and let me know their plan. For some reason, our wifi couldn’t reach our kitchen and constantly frustrated me so they let me know how they could fix it. We arranged for them to come do the work mid-March and have been 100% satisfied since. I can finally get wifi in my kitchen and backyard and I have no more lost connections in the middle of work. I would gladly recommend this company to anyone having similar issues.
- Cyndia Zeledon