uBreakiFix - Phone and Computer Repair
+1 281-998-0405
Business Hours
Business Overview
uBreakiFix in Pasadena, TX, offers a range of repair services for phones and computers. Customer experiences vary, with some praising the helpful staff and quality of work, while others report issues with repairs and warranty disputes. The business appears to handle various device repairs, but there can be some inconsistency in service quality.
Services Offered
Most Recent Reviews
I broke the screen on my Samsung S23 Ultra celebrating on New Years and brought it to my local uBreakiFix for repair. The people at this store were incredibly helpful and patient - they answered all my questions and didn't try to sell me on anything I didn't need. They were also pretty busy at the time but were transparent about it and I very much appreciated their honesty. I did have to go back after my initial repair because of some fitment issues I noticed after I got home, but these guys were on top of things and got me right at no extra cost - I didn't have to argue or defend myself. The people at this Pasadena location really seem to care about what they do and it shows in their quality work and top-notch customer service.
- Jennifer Costello
Brought in a phone s24 galaxy for a replacement screen. Parts and labor was 230 dollars and included a 1 year warranty. 3 weeks later the screen glitches and blacks out. We return with the phone and are denied repair due to having a screen protector. The warranty make no mention of screen protector voiding warranty only physical damage or liquid damage. The phone has neither. The phone was returned to us still broken and without the screen protector on it anymore. I called and spoke to Josh who started his boss and the district manager at denying the warranty due to the a screen protector being installed. This is a clear violation of the magnuson-moss act. I have contacted the corporate office and the better business bureau to file complaints and try to get resolution.
- Mike De La Vega
Anthony was amazing. We realized my phone had more damage than I thought and he helped me contact AT&T to start a claim. I really appreciate his help and superior customer service! Highly recommend.
- Leah Bowser
DO NOT LET THEM TOUCH YOUR PHONE!!! Took a phone in for battery replacement and the touchscreen was working perfectly fine before. The touchscreen was working intermittently after the repair. Now the touchscreen no longer works at all. I took the phone back to store and they said the motherboard must have suddenly gone bad and refuse to fix the problem they caused.
- Matatat Tat
Everyone was very nice and professional! It was a wonderful taste of personality and joy of sharing their knowledge! Timely and efficient with great prices! I will absolutely come back for all of my electronic repairs!
- zachary bennett