Business Hours

Monday
10AM-9PM
Tuesday
10AM-9PM
Wednesday
10AM-9PM
Thursday
10AM-9PM
Friday
10AM-9PM
Saturday
10AM-9PM
Sunday
11AM-7PM

Business Overview

Geek Squad in Pasadena, TX, provides tech repair services. Customers have reported positive experiences with phone and computer repairs, but some have encountered communication issues. The reviews indicate a mixed bag, with some customers praising specific employees and others experiencing delays.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

11 months ago

My wife took her iPhone here and didn't get scammed from geek squad they were friendly and replaced her battery in about 2 hours before the store closed that day and they were 3 hours away from closing and the price was reasonable

- Joseph T Flores

3 years ago

I needed a screen repair and came here to get it done. When I came to my first appointment, I was told they didn't have the part and it would take a week to get it in. Understandable, since my phone is still considered new and it would be expensive. I was told when they call me, I'll be able to come in to drop my phone off. There was a bit of confusion the week after I came in; but it was fixed. Luckily, it took only the next day for my phone to be ready. They handled my phone so well that I was very happy with the repair.

- KR Nguyen

3 years ago

The store doesn’t take phone call right now which is a big inconvenience. You have to go to the store to get an update with Geek Squad because if the update in the system is not up to date. The customer service line can not reach the store. The store should take their phone calls so they can give an update on repairs with Geek Squad. It has been a week and I have not been able to reach the actually store (Geek Squad) to see if they receive my new phone.

- Ashley Braziel

4 years ago

Chuck did a great job reinstalling my dash cam. How I wish I'd gone to him in the first place! Friendly, efficient, knowledgeable, and I felt safe. (My apologies if I got his name wrong. I'm 99% sure it was Chuck!) Anyway, he was there on Friday 8/21 for my 12:15 appointment)

- Catherine Athearn

6 years ago

Elana and Harrison are absolutely amazing. We came to them about computer problems and a screen install and they completely helped us out. 10 out of 10. This is the BEST Best Buy in the Houston area.

- Michael Zingleman