uBreakiFix - Phone and Computer Repair
+1 830-627-4207
Business Hours
Business Overview
uBreakiFix in New Braunfels offers phone and computer repair services. Customers report a mixed bag of experiences, with some praising fast service and helpful staff, while others complain about communication issues and incomplete repairs. The shop handles various device issues, but experiences are inconsistent.
Services Offered
Most Recent Reviews
I was very impressed with the service I received at uBreakiFix. My phone was not charging and they were able to fix it quickly. Ryan was friendly and professional, and I was very happy with the quality of the repair. Everything was done within minutes zero waiting.
- Daniel Henderson
The process was seamless at drop off. The repair was great and the computer works fine. The only misfortune was that I was told when I dropped off the computer that I’d receive an update on the process and I never did. I had to call to get the update and the cost was higher than the estimate. I would’ve been happy to pay whatever it cost but would’ve appreciated a call that the original estimate would not be honored. Good customer service is worth its weight in gold! Vernon Cooper
- Vernon Cooper
I have mentioned to you guys at least 6 different times that there's is something loose inside my phone. Your tech determined it was my camera. He then proceeded to break my phone again. Took it in a second time. Again, no one fixed the loose camera inside my phone. If it wasn't a Verizon contractor I would not utilize this business. Thanks but no thanks. 🤙
- Eric Cochran
Had a great experience last month. For the longest time I couldn’t get my ipad to charge. Was helped by a young lady, i forgot her name but she was so helpful in giving me solutions to fix the issue, which inevitably helped me save some money. I was expecting to spend at least 250, instead I was able to troubleshoot with a 30 dollar solution. As a customer I appreciate being helped and not feeling like a sale at the end of the day. Highly recommend!!!
- Derrick Richardson
I picked my Ipad up yesterday after they had it for 5 days and plugged it in to charge it last night and today it wasn’t charged. This is after I paid just under $300 to have it fixed. I will be taking it back today again. I don’t recommend. They told me that it would be repaired in 2-3 days and then they denied that they said that. These are kids running the shop who don’t seem to care.
- Linda Gantz