Pineywoods Computer

My hard drive crashed on me on Wed (day before Thanksgiving). Called and Danny answered and was gracious enough to meet with me almost immediately! He replaced my hard drive and had it back in my hands the morning after Thanksgiving!!!!! What a guy. Very reasonable and extremely trustworthy and professional. You won't go wrong contacting him for any of your PC issues.

- Missy Barnes

WARNING: If you own an Apple device do NOT bring it here! He destroyed my Macbook! My Macbook worked 100% ok before I brought it here. It had never been serviced and was in perfect condition. I Brought my MacBook in for a simple battery replacement. I even provided the battery to make it easier on Danny. He told me he would try to have it finished the same day , but if not 2 days later (he said he was busy the next day). I didn't hear anything for 2 days until I finally called right before he closed. He told me he forgot to call me but that he "accidentally" cut my touch pad/mouse cable but he ordered a new one and he’d have it fixed in 2 days. 2 days goes by and I call to check on my Macbook and he tells me the part hasn't come in yet and that he’s about to leave out of state for a week. but not to worry he'll give me a wireless keyboard and mouse to use for that week because Monday school started coming back from Spring break. I go by the shop to get my Macbook, and he gives me a disgusting food covered wireless keyboard and mouse. I get home to notice my Macbook isn't put back together all the way I could literally see the inside from the back. It wouldn't come on but finally came on after holding the power button for 5 minutes (Not normal) and it sounded as loud as a plane so I immediately turned it off. And called him to tell him all the issues and all he could say is "He was very sorry and when he got back I'd be his #1 priority". My Macbook was unusable the whole week he was gone despite him saying it was fine. He got back I dropped my MacBook of again, I call the next day and he says he "Had an important service call to make and was busy and didn't get to it" despite saying when he got back I'd be #1 priority. At this point it's been 2 weeks since I dropped my Macbook off for a simple battery replacement. So frustrated I messaged him letting him know if it isn’t finished tomorrow I’ll be taking it else where that knows what they're doing and bringing the bill to Danny. The next day I received a message from Danny tell me "I need to pick up my computer since I want to take it somewhere else" So I immediately picked up my computer and took it to Angelina repair in Lufkin. I told him my crazy situation and horrible experience. He opened it up in front of me and showed me all the damage that was done to my Macbook and new battery. He agreed it seemed Danny did not know what he was doing clearly. He then was kind enough to give me an invoice and it resulted to almost $200 in damages to my device. ($173.45) I then took the invoice to Danny (Pineywoods Computer) and he said he didn't have the money at the moment to come back later in the week. I came back every day for the next 2 days and finally on the second day he gave me $170. He couldn't even give me the full $173.45 that was invoiced. Overall Danny is VERY unprofessional and a bad business man. This has easily been the most unprofessional experience I’ve ever had. What should’ve been a same day repair if not next day has turned into a 2 week long repair and now my battery, touch pad, keyboard and I’m sure more needs to be fixed. This was my first and will be my last time ever taking anything here again. I HIGHLY don’t recommend unless you want your devices messed up worse. Communication was non existent. You have to call him or you’ll never hear anything back. These picture are all the damage done to my Macbook from Danny.

- dev

Danny was quick to respond and was able to fix and set up my desktop in a timely manner in an affordable amount. I used to work with Danny and I already knew he was a true computer guy with above average skills and he is a good guy all around.

- Mary Hill

It's not often that a customer has a chance of help from so knowledgeable a specialist as Danny from Pineywoods Technology. He solved a series of complicated problems involved in moving data and programs from an old computer to a new one. He did it quickly and efficiently at what I consider a fair price. I cannot not recommend him enough to the semi-skilled and un- skilled. Yours truly, Allen Richman

- Allen Richman

Danny is easy to do business with. Within 2 days of contacting him, Danny showed up. He removed old equipment and set up our Starlink within an an hour and 45 minutes. He is both professional and personable. Price is quite fair, as well!

- Pamela Hensley