MURPHY COMPUTER - APPLE CERTIFIED MAC TECHNICIAN SERVICE LAPTOP DESKTOP PC SECURITY VIRUS DATA RECOVERY

I used Murphy computer twice now and experienced bad customer service in both instances. I was able to overlook it given how close they are to me, but no more. I won’t be using them again. They don’t communicate with you. You’re going to have to keep calling them if you want updates. They said they’d have an update for me about my laptop in a week and I was not able to get a hold of them until two and half weeks later. I booked an appointment at 8:30 am and drove to their location but they didn’t bother to show up. I have never left a review for a business, but I thought it was worth sharing my experience. Do yourself a favor and go somewhere else. It is not worth dealing with them.

- Patrick Lewis

My iPad Screen got damaged and MacBook battery needed to be replaced so I thought to try Murphy computer. She checked me in, was very friendly and helpful. She fixed both my devices within a day. Both worked great, and also explained me how to take care of batteries life in future. Loved their service!

- prerana lamsal

My MacBook got coffee spilled and it wasn’t turning on at all, my data wasn’t backed up and called this place.Tech and service was at the notch I got all the updates through text with pictures and info about the process. Tech did the data recovery and she got everything back to normal it was very impressive to me. I’m glad I tried this place coz every case might be different according to other people opinions, it worked great for me. Customer for life.Thanks 🙏🏻

- Krishna Thapa

I took three MacBooks to this company. I paid about $100 per laptop upfront for the diagnosis alone, which I was okay with. They said they'd get back to me in a week. It took three months of me calling and their continual apologies before they finally fixed them. When they gave me the diagnosis and offered me upgrade options, I specifically told them I could not afford one of the upgrades. But when I went to pick up my laptops, they'd done the expensive upgrade and expected me to pay for it. They said it was a miscommunication, and when I showed them our text exchange, I was told, "Well, it's a really good computer..." Awful, awful customer service and terrible communication. I would not do business here again.

- Greg Christensen

I tried this Murphy Store for my MacBook 2022 repair coz 2 stores couldn’t fix my board issue when I talked with tech I feel she’s more knowledgeable and experienced so visited them. Tech listen to my issues and solved my problem within short period of time. My MacBook is working great with all my data recovered can’t be more happy with service. Highly recommend 👍

- sarojani thapa