Business Hours
Business Overview
Cellaxs at La Plaza Mall offers computer and cell phone repair services in McAllen. Customer experiences are mixed, with some reporting positive interactions and satisfaction, while others have complained about poor service, faulty repairs, and issues with screen replacements. There are claims of damage to devices during repair, questionable business practices, and a lack of customer care.
Services Offered
Most Recent Reviews
Very good customer service. They make sure everything is working properly and that we as clients walk out satisfied. Great prices. I %100 recommend.
- allyson martinez
I would not recommend replacing your iPhone touch screen with this business (Cell Doc and Cellax) They admit to selling a faulty touch screen and proceed to charge a labor fee as stipulated in their warranty to fix the issue they created. They enforced a warranty condition on a broken screen they sold; the customer did not break it. In my opinion this business practice is exploitive, profiting from an issue they created. Moreover, it puts in question the products they sell to the public. Cell Doc and Cellax are both own by the same person/partnes
- Jorge Cantu
They broke my phone then claimed it was broken already. I broke the screen of my phone. The phone still worked, though inconsistently. The screen would flash and sometimes correct itself to being a workable phone. I took it to the shop fully charged. The guy swap the screens and turned it on. I saw the screen turn on myself. Then, it went black. They said the equipment was faulty. They ordered new screens and it still didn't work. Now my phone is completely unusable. It's just a brick. Terrible customer service and repair shop. They claim no responsibility for making a situation worst when they were suppose to be a repair shop
- Look Here
I took my phone in to get inspected. After 20 mintues of taking apart the phone he found the issue and provided me options. He did not reinstall the screen properly promoting the screen to break. He then refused to fix the screen that was broken due to the improper installation.
- Norma Luz Resendez
Worst customer service, basically I felt robed, I went to buy a screen protector for my phone, after installed the protector had a circle where the finger print is located, Making the screen funny, it did not covered the whole screen, after using it less than 30 seconds it felt out of the screen, I think the it was not mount correctly but the guy was too busy in his phone… that I did not want to lose mu time with someone that really does not care about customers… Do not ever stop here, sadly Google does not let to leave a -1 start, that what they really deserve
- Carlos Huggins