Business Hours
Business Overview
DP Solutions, Inc. is a computer repair shop in Lufkin, TX, that offers a variety of services. Some customers have reported issues with diagnostic fees and unsatisfactory repairs. Positive reviews often mention prompt service and knowledgeable staff.
Services Offered
Most Recent Reviews
I needed a simple hardware update (new keyboard on laptop), but they wanted to charge $54 for a diagnostic that I didn't need. It seemed ridiculous to charge for something that isn't necessary. I had just wiped the disk and installed a new OS. Besides, a Mac really doesn't need a diagnostic. When I change my tires, the shop doesn't charge for a mandatory computer diagnostic of my systems or an unnecessary oil change. I will never go back there.
- Dan Anguiano
I brought in my one year old printer with a printing issue. I paid a diagnostic fee but needless to say after almost 2 days I have to pick it back bec I have not received a call to inform me ( as i was told) of the status of the equipment. This took.place just very recently.
- Annabella Duvall
They were a Very relaxed and homey feel. They were very sweet and prompt about all our needs during out visit with them.
- Patricia Townsley
Took my Mac in here because they said they had a guy certified to work on macs. Got it home, turned it on and it did exactly the same thing it was doing when i took it in. So i called them and they tried to give me the run around, i told them, i'll see you in court and they gave me my money back. Worst of all the girl i was talking to had a serious attitude. I asked her, what if you took your car to a mechanic, he didn't fix it, and then charged you for the work, would you be ok with that?...totally unprofessional.
- Raging Sage
Todd came to my place of employment and fixed all of our gadgets in a professional and knowledgeable manner. He is amazing at his job and deserves to be recognized! Thank you Todd!
- Nikki Guillot