uBreakiFix - Phone and Computer Repair

I cannot recommend this store highly enough! Within a span of a week, they fixed two phones for our family. From start to finish, our experience was nothing short of exceptional. They took the time to listen to our concerns about my damaged phone and provided clear explanations of the repair process. Their knowledge and expertise were evident, and they offered helpful suggestions on how to handle the stressful claims process with insurance. We were amazed at how quickly they were able to diagnose the issue and complete the repairs. The quality of the repair work was outstanding. Our phones look and function as good as new! It’s clear that the technicians are highly skilled and take pride in their work. They use quality parts, ensuring that the repairs are durable and reliable. I would recommend this store to anyone needing cell phone repairs.

- Laura P

Jonah was wonderful! He was friendly, but showed empathy regarding my concerns about fixing my phone problems as opposed to buying a new phone. He explained everything and checked to make sure my backups were up to date. I am very pleased with his customer service/ communication skills. Fortunately, my phone was able to be fixed. I highly recommend this business and technician Jonah.

- Paula Eubanks

Disappointed. I previously brought in my phone for a cracked screen, and it was repaired after several days (because the part wasn't in stock) When I went to pick it up, the gentleman there offered to put a NEW SCREEN PROTECTOR on it, so I said okay. I had one at home, but he offered to put one on so I said great go ahead.. Months later, the phone falls off the bed and it's got a cracked screen. I examine it closely, and there's NO screen protector on it!! I don't have anything to peel off.?? I go into the store to find out what's going on, oh we have a LIQUID screen protector that we spray on and buff. (WTH?) That's a WHOLE LOT DIFFERENT than a tempered glass screen protector. Super disappointed. Seemed almost deceptive in that I'm going to HAVE to come back and get this one fixed because a liquid screen protector? Probably isn't going to protect my phone the way that the tempered glass screen protector would. I was not informed. Additionally, no one made any effort to deduct part of the bill due to I the deception. And when the total bill came due it was $60 more than what I was quoted. Which apparently is the cost of the labor? And taxes? Ouch! I could have bought a brand new phone.

- Melinda Alvarado

My son had thrown my phone down my stairs and broke my screen and the back. I had gone to three different phone stores who all had told me they'd have to order a new one and it would be a couple days, ubreakifix already had one in hand. I need my phone for work and had told them this, since i brought it in the late evening they had guaranteed me to have it done before my shift the next day. I was annoying and called twice to double check and they assured me it would be done before work and it was. Lovely customer service and understanding. They did a fantastic job my phone looks brand new. Thank you guys

- Dr Breeze777

Friendly staff and repair was completed much faster than anticipated. Replaced the battery in my 2020 MacBook Pro and appears to be a flawless repair. Hope it is a good battery and lasts a long time. Highly recommend this location in Lubbock TX.

- Bruce Drake