Business Hours
Business Overview
Geek Squad in Lake Jackson, Texas, provides computer repair services, but some customers report issues with company policies and service experiences. Some customers praise the helpfulness of employees, but others report problems with repairs and turnaround times. Experiences vary, with reports of both positive and negative interactions with the business.
Services Offered
Most Recent Reviews
The emlopyees there are Great people and want to help but the companys policies are unaccomodating. Given the run around multiple times never received my new s pen with phone 2 times and just a hassle overall. To date very unhappy with their service. Beware the warranty you purchase and carefully read what is covered.
- DAVIDIII GUERRERO
I REALLY APPRECIATE BRANDON'S HELP FOR A QUICK SOLUTION TO MY PAPER JAM INSIDE MY PRINTER. HE FOUND AN AREA NEAR MY INK THAT ACTUALLY HAS A PICTURE TO SHOW HOW TO REMOVE A PANEL TO GET INSIDE AND REMOVE THE PAPER. I HAVE INCLUDED A PICTURE. I ALSO APPRECIATE AYDEN TAKING DOWN MY INFORMATION AND EMAIL SO THAT I COULD DO A SURVEY BUT I COULDN'T WAIT TO DO THIS REVIEW HOPE IT HELPS SOME OTHERS DON'T THROW AWAY YOUR PRINTER NO MATTER HOW FRUSTRATED JUST GO SEE OUR FRIENDS AT GEEK SQUAD 💪💪
- Hara Flores
Just got Screwed by the ‘squad’ they shipped my computer to service center, was Not repaired because they wanted to replace the Motherboard just for a power switch malfunction & charge me $100 labor & shipping to pick it up! JUNK should be ashamed!
- Kim Slaughter
I think you guys are amazing my boss needed your help and I’m so glad you could help her out with her computer
- Sarah Garcia
Tried to set up and appointment online and over the phone. So drove an hour to the store just to drop off a laptop and get an SSD installed. Was turned away and told to come back two and a half hours later. Y’all are a joke.
- Douglas Van Wie