Bits & Bytes Computers

Fantastic service and super knowledgeable people. My new laptop somehow got a piece of silica gel stuck in the charging port due to which I wasn’t able to charge it as the charger was blocked. Derrek pulled it out with a tiny pair of tweezers and saved the day - and didn’t charge me for it! Grateful for the super fast help and some neat tips as well.

- Seshadri Veeraraghavan

I brought in my computer which is 20 years old to this place on 11-08-24. I had problem where I was unable to hear U-Tube videos. I said I knew the computer was old but could you do a repair to save me money. They were booked up at least a week in advance I was told. I needed it repaired right away. I discussed the issue with them and they said "OK, lets hook it up quickly and check it" on their reception counter (they were also multitasking with 2 other clients). They quickly checked it and gave me a new way to reroute the wiring to my sound software. When I asked what the charges were, they said no charge. Just tell others about our good service. Also threw in some tips of things I hadn't heard before on other minor issues I had been ignoring. They are well experienced and fast.

- Glenn Bowman

One morning my personal all in one computer wouldn't turn on! No blue screen of death, it was a black screen of horror. I took it to a big box store for service and the best they could do was to tell me they needed to mail it out for a cost of $80., just for mailing, then hopefully my data could be retrieved. I opted against that and looked online for a local service. Finding 'Bits and Bytes' i called them. Gary, on the phone, suggested an option to get my computer to regain life, when that didn't work I took the machine into the shop. Three days later and a extremely reasonable fee, at a fraction more than the amount the box store was to charge to just mail the machine someplace, Bits and Bytes secured all my data! They saved my precious files! I couldn't be happier! Great service, personable, friendly, optimistic staff and a great find here in Katy. By the way, Google Maps failed...call for directions.

- J M

I went in with a new gaming PC that was BSODing. I expressed my concerns about it being a hardware problem. After they assessed it, they found my Windows 11 install was corrupt (best case scenario for me). They walked me through all the tests and benchmarks they ran and explained the results. With my approval, they quickly wiped the drive and reinstalled Windows 11 and the necessary drivers. I made the right choice going Bits and Bytes instead of a big box store repair squad. They have a repeat customer in me. I’m already thinking of hardware upgrades that I’m going to have them install.

- Justin Sanders

I've had issues with my PC for over a year, and finally decided to get it checked out when it was on life support. They heard out all my silly little concerns and checked each one of them out, and made an effort to explain what they noticed. Really lovely people who didn't make me feel silly for not being as tech knowledgeable. Overall would highly recommend!

- Ayanna Herrera