
SmartPhone ER Repair | Phones, Tablets, Game Consoles, and Laptop Repair
+1 903-321-3344
Business Hours
Business Overview
SmartPhone ER Repair is a repair shop located in Jacksonville, TX that offers a variety of electronic repair services. Customer experiences vary, with some praising the quick service and friendly staff. Others report issues with the quality of repairs, pricing, and customer service, with some feeling they were lied to.
Services Offered
Most Recent Reviews
My husband's phone wasn't responding to touch at all. However the buttons were still working. Cost $238 just for a screen replacement! I got it back screen was working finally but now the buttons wasn't working properly I took the phone case off of the phone and the phone was not properly put back together it looks worse than when I took it to him the screen wasn't cracked.. the buttons worked.. the screen would black out and come back on that's it. Anyways the guy was so rude, he did suggest that he didn't let the adhesive dry enough. I was told to bring it back in this weekend and see what he can do. Upon me leaving he said it would take an hour to fix I said okay no problem. I came back with like 10 minutes before the hour was up. He came around the corner and said look I'm not finished you are going to have to give me another 30 minutes. He could have used better words and better tone. I am the customer after all. We will see how it works out when I go back up there.
- Susan Nash
I will give it two stars only because one person was nice and gave good service. The rest just didn't care, didn't want to be there. Went for a battery replacement, Was lied to, and had over a $100 taken because of it. Will not go back, will not recommend to anyone at all. Nice going guys, don't know how you made it this far in life living like that.
- Caleb Thayer
Best service ever at a beyond reasonable rate go see these awesome people
- Debbie Garcia
I have had three devices repaired here and all repairs were good.
- April George
I love this place and I'm taking my phone back for more repairs that I might have. Customer service is amazing and funny. Chavez was who I talked to the whole time my phone was being repaired and she made sure I was up to date with everything. My phone was fixed within a week and working way better.
- Amber Carter