New Heights Cellular & Repair - Houston, TX
+1 713-869-2355
Business Hours
Business Overview
New Heights Cellular & Repair in Houston, TX, appears to specialize in quick and affordable repairs for smartphones. Customers frequently report positive experiences with screen replacements and appreciate the technicians' friendliness and expertise. However, some customers have experienced issues with repairs and warranty claims.
Services Offered
Most Recent Reviews
I called midweek this week and asked for a quote on a back screen replacement and a camera lens replacement. When I did a walk in yesterday, there was an old man asking (simple) questions about working his phone. The tech was so nice, and patient helping the old man. When it was my turn he asked what I had been quoted, he rang me up and told me it would be probably about 3 hours. He was finished in 2 1/2 and was so nice. I had a great experience and would recommend them!
- Deborah Pederson
A few weeks after purchasing a new screen install, I noticed a crack showing up on the bottom right corner . Since I had a quality case on the phone, and not recalling any dropping of the phone since my new screen install, I had thoughts of a crack starting from the install. A few weeks later , I dropped the phone and the cracks expanded on the screen . I took it back to New Heights Cellular and we opened the case . I noticed an unusual spot were the crack came from . The owner of the store said he didn't see anything. The next day , I removed the case , took a picture of the area the crack came from , zoomed the picture and the picture showed where the crack was initiated. I sent him the picture and he didn't want to resolve the matter . He offered $20 off another $86. install . This offer was unfair and unacceptable.
- GARY “DUCKWHISPERER”
Fantastic service, the best prices in the city - fixed the back and front screens of a severely cracked iPhone. Upfront and honest guy - will recommend this spot and come back for any phone issues.
- dina dubinsky
The owner/tech at the store is amazing! I thought I'd have to get a new phone, lose everything, and restart anew. He saved my phone while being transparent, courteous, and fast. Phones, tablets, or laptops -- see him first before replacing it or going to a different repairman. Can't recommend him enough.
- Isa Uona
My wife went into labor, and during the craziness and I dropped my Samsung Galaxy S22 Ultra onto the parking lot pavement. Of course it went screen side down and the screen totally cracked. I brought the phone to New Heights at 4pm on Friday. By 5:30pm it was fixed for less than $300. Looks brand new - the owner clearly knows what he's doing. I hope I don't drop my phone again but if I do I will be coming back here.
- Pedro Silva