CPR Cell Phone Repair Houston - Shepherd
+1 832-582-5187
Business Hours
Business Overview
CPR Cell Phone Repair Houston - Shepherd is a repair shop with a high rating, specializing in fast turnaround times. Customers report generally positive experiences, especially with phone screen repairs, though some have had negative experiences with customer service. They work on various devices but parking can be difficult.
Services Offered
Most Recent Reviews
Been here a few times getting various phone screens repaired, I'm not sure on the prices since I use my Allstate square trade insurance, but the techs are friendly and fix my devices fast. I didn't call ahead and they still would take the phones and have them fixed usually within an hour or 2. The tech last visit was helping people with a few repairs right at the front counter, if it was something easy and fast he was honest and didn't even charge, that's how you get repeat customers! He had cleaned out my charge port within a few minutes and it was good as new and then he took it back to fix the screen.
- Cliff B
Good service, quick turnaround times for repairs. Parking is a bit cumbersome with Kirby traffic, plus limited spaces in the small strip mall, so if its high traffic bring someone with you so that you can leave your vehicle unofficially near and have them move it off if they need to. They are like an in and out business, typically drop your phone and pick it up an hour later fairly quickly; at least for screen repairs.
- Pablo D
Fantastic service! Came in with a scheduled screen replacement. They estimated 90min, and even though they were busy with walk-ins, 90min later, my phone was ready to go, just like new. Definitely will be bringing all my devices here in the future.
- Philip Farhad
Here’s a draft for your review: I recently visited this store to get help with my MacBook, and the experience was incredibly disappointing. I stood there for about 20 minutes completely ignored, even though the staff clearly saw me. When someone finally decided to help, they were extremely rude and condescending. A portly gentleman named Timothy made me feel as if I was bothering him. As someone who isn’t very tech-savvy and a bit older, I felt unwelcome and dismissed. It’s a shame because I remember coming here a long time ago and having a positive experience, but it seems like there’s new management or something. Whatever changed, it’s definitely not for the better. Would not recommend.
- Peter Walsh
Paid over $200 to have the back of my iPhone fixed. Literally broke within a couple hours. I finally made it back in and they absolutely refused to honor their work. Some guy named Timothy said it's not his responsibility. Terrible service. Just be warned that they won't help you once you leave their store.
- J P