Business Hours
Business Overview
Cougar Byte is a computer repair shop located near the University of Houston campus. Customer experiences seem mixed, with some praising their efficiency and knowledge, while others have reported issues with diagnostics and pricing. While generally convenient, some customers suggest comparing prices before using their services.
Services Offered
Most Recent Reviews
This place is great! Matthew knows so much about computer technology and repairs, and he was incredibly generous with his time to help me with an issue I was having with an old Macbook. This is your friendly neighborhood computer store, right on the UH campus.
- Jim Johnson
Recently, I took my laptop to this store and asked them to diagnose why it freezes at startup. I paid 20 bucks and they told me that we will not guarantee to fix it but we will diagnose and troubleshoot it for sure. They told me that the hard drive must be tested first.After a day, they called me back and told me that we were not able to take the hard drive out because it was stuck to its case! At the end, I had to picked it up with no refund. They just opened the laptop case by removing the screws and charged me 20 bucks without any diagnosis. I believe that they are not specialist at all. I DO NOT recommend this store for diagnosing your laptop... Do not waste your money...
- MJ Eslamian
The customer service was very kind and polite to me when I gave them my computer. They were also very efficient and solved the problem with my computer by the next day. Overall one of the best IT fixing experiences I have had.
- Tony K
It's a convenient spot to get what you need when you're in a pinch and the staff know what they're talking about. I recommend shopping around to find the best price before coming here. Be prepared to pay top dollar otherwise.
- Nnenna Umelloh
Great service and low prices! I recommend that all UH students do their tech shopping at CougarByte!
- David Martin