
The Fix - Phone Repair, Tablet Repair and Accessories
+1 469-362-8040
Business Hours
Business Overview
The Fix is a phone and tablet repair shop in Frisco, TX, that aims to provide quick and affordable service. Customers generally report positive experiences, highlighting speed of service and knowledgeable staff, though some experiences suggest inconsistent service quality. Despite the good reviews there have also been some negative reviews due to poor service and issues.
Services Offered
Most Recent Reviews
I had an excellent experience at The Fix! They repaired my Pixel 7 Pro quickly and at a very reasonable price, matching competitors' rates. As a first-time customer, I even received a discount coupon. When a bright line appeared on my screen days later, they promptly ordered the part and fixed it within half an hour. The staff is knowledgeable; one technician is even pursuing an electrical engineering degree! Trustworthy service is crucial, and I highly recommend The Fix for reliable electronics repairs. Five stars all the way!
- Lauren Mayfield
Dropped off my Apple watch on Dec 24th to have the battery changed. I went back on 3 occasions and my watch was never fixed. They didn’t have the tools to change the battery. They kept asking me to give them more time. A lot of excuses like new management. Tech wasn’t onsite, etc etc. Should’ve said upfront you didn’t have the tools. They don’t keep good records either. Please don’t use them.
- Christopher Golding
This is the best place to go if you need work done on your phone. They are the most affordable place in the area and are speedy too, I was in and out in 30 minutes. Ionna and Jack are super sweet and knowledgeable. I could not recommend it more!
- Alex Kennington
Great service by Mr.Jack was excellent in helping us. Will get my friends here for his kindness.
- TALARI TEJASWI
Took my daughter's iPhone SE for a battery replacement. Jack replaced with a non-standard battery and the phone wouldn't charge. When I called within 2 hours of repair Jack told me they don't offer any warranty but since he knew me I could bring the phone back the next day. I left it with him and he told me he would put another new battery in it. He replaced it with the original battery and lied to me. I am lucky to get out of there with a usable phone. I would avoid this place like the plague. I find dishonesty even worse than incompetence.
- David Glantzberg